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Todd Wenzel Buick GMC of Grand Rapids

Grand Rapids, MI

3.8
19 Reviews

2727 28th Street SE

Grand Rapids, MI

49512

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Showing 19 reviews

April 16, 2022

Had a certified pre owned silverado all set up and negotiates on and once I walked in with cash and check in hand I was informed that the vehicle wa not cpo More

by Smh at it all
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
William beger
January 13, 2022

Qi you brace yourself going into a car dealer. Prepare mentally for the oncoming “pushy salesman.” And then… they don’t come. Instead you get friendly people who are not pushy. They’re helpful. They liste More

by Deann
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Darian Lawson Devon Overhuel Jamie Walters
October 22, 2021

I had a wonderful experience at Todd Wenzel. They even brought my car down to me after servicing. Every person I interacted with made my car buying experience a good one. I will buy again from them. This More

by Darrockstar
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Walters
September 21, 2021

I worked with Darian Lawson at Todd Wenzel Grand Rapids. Darian was great super friendly and knowledgeable. Followed through without being pushy. Thank you Darian More

by Chris
Customer Service
Friendliness
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Darian Lawson
June 15, 2021

Thank you Greg Haman for setting me up with a new lease today! Great,honest and kind man. Third time leasing here will lease again :) More

by Weekley88
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ashleigh Korfhage, Brad Plaggemars
May 29, 2021

Todd Wenzel Buick GMC of Grand Rapids has been AMAZING to work with! They are professional, knowledgeable, customer centric, responsible, accessible, attentive, and trustworthy. The entire end-to-end experie More

by AMApel
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Greg Haman
December 02, 2020

After you purchase your vehicle they will ignore you. I've tried by Text, Email and Phone and no one will return my messages. They are a High Pressure company and act nice to your face but as soon as the More

by wes
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Kevin Pham
November 10, 2020

Went to their dealership because they where on the list of dealerships partnered with CarFax since I wanted to sell my 2002 Buick Rendezvous with less then 58k on it. The range I had from Fair to Good was More

by saxophone16
Overall Experience
Recommend Dealer
No
Employees Worked With
Kevin
October 26, 2020

I just want to say that I have received A1 service from todd wenzel and a special shout to Vince for going above and beyond I really appreciate everything that you have done for me thank you so much and ke More

by sdorris05
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Vince, Ashleigh Korfhage, Brad Plaggemars
December 03, 2019

Service department can not be trusted I took my traverse into Todd Wenzel service depart for some routine service. Battery replacement, coolant flush Transmission flush and a vehicle safet More

by Blingpainter
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Dave Goodman, Steve Olson
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