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Tom Ahl Family of Dealerships - Service Center

Lima, OH

4.6
572 Lifetime Reviews Review Dealership

572 Reviews of Tom Ahl Family of Dealerships - Service Center

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March 05, 2021

"Awesome. Just like the sale. Employees were..."

- eisertflame49

Awesome. Just like the sale. Employees were helpful, professional, and speedy. They changed my oil while I attended my doctor appt. Roy was most helpful as well!

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Roy, Shuttle Driver
February 27, 2021

"Always great service here. Always greets you & accesses..."

- Carin O

Always great service here. Always greets you & accesses what your in for, communicates how long it will take and any concerns in the process. Thanks!

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Yes
Employees Worked With
Mar 01, 2021 -

Tom Ahl Family of Dealerships responded

We always love bringing our customers the kind of service and level of care that they deserve, Carin. We take pride in crafting that personal relationship with you to bring you the automotive answers you need.

February 12, 2021

"Always easy to work with great service friendly and quick..."

- SKIELIER04

Always easy to work with great service friendly and quick asked them to replace my wiper blades and get a quote for my windshield and had it all when I got back

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Recommend Dealer
Yes
Employees Worked With
Feb 15, 2021 -

Tom Ahl Family of Dealerships responded

Thank you for such a great review. It was such a pleasure serving you! See you next time!

February 12, 2021

"The guys did a GREAT job installing my new LED bed..."

- runverferth

The guys did a GREAT job installing my new LED bed lights. Looked like it came straight from the factory with lights already installed! Very pleased! Thanks!

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Recommend Dealer
Yes
Feb 15, 2021 -

Tom Ahl Family of Dealerships responded

Thank you for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!

February 10, 2021

"I take all my vehicles to Tom Ahl for repairs and oil..."

- mbittner83

I take all my vehicles to Tom Ahl for repairs and oil changes. I live 40 miles from the dealership and make that trip every time because I trust the dealership from sales to service.

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Recommend Dealer
Yes
Employees Worked With
Feb 11, 2021 -

Tom Ahl Family of Dealerships responded

Thank you for sharing this wonderful feedback with us! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!

February 02, 2021

"Recall work was done professionally. Adam Booms worked..."

- coachwp2

Recall work was done professionally. Adam Booms worked diligently to get it done. He is as good as it gets in a good service department!!

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Recommend Dealer
Yes
Employees Worked With
Feb 03, 2021 -

Tom Ahl Family of Dealerships responded

Thanks for the superb review! If you ever have any future automotive needs, our team will be thrilled to serve you.

January 28, 2021

"Horrible experience ! Service department promised about 3..."

- Ojack001

Horrible experience ! Service department promised about 3 hours to repair my truck. After I returned 3 1/2 hours later they hadn’t even sent to repairman.

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Recommend Dealer
No
Employees Worked With
Other Employees : Don’t know, won’t be back!
Jan 28, 2021 -

Tom Ahl Family of Dealerships responded

Jack, our General Manager would like to speak with you about this. Could you please call Vince at 419-230-8705?

January 18, 2021

"First time that I have had anything big needing fixed on..."

- Lkc1126

First time that I have had anything big needing fixed on my car, Amanda was super helpful and extremely nice through the whole process. She was always happy to answer all my questions.

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Recommend Dealer
Yes
Employees Worked With
Amanda Vorst
Jan 20, 2021 -

Tom Ahl Family of Dealerships responded

We really appreciate you sharing your experience with us! We value your time and business and look forward to continuing to support you in the future.

January 15, 2021

"Great experience all around. Amanda and the service..."

- GRIFFO53

Great experience all around. Amanda and the service department has helped us resolve issues for several months now and is great. Definitely will go back for future car problems.

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Recommend Dealer
Yes
Employees Worked With
Amanda Vorst
Jan 20, 2021 -

Tom Ahl Family of Dealerships responded

We are so happy to hear that you had a great experience with us! We truly appreciate your business and look forward to your next visit!

January 07, 2021

"I had a car with a dead battery that was difficult to..."

- KLEE

I had a car with a dead battery that was difficult to replace due to the location of the battery deep in the vehicle. They arranged for it to be towed in to the service department, they switched it out, and I was able to pick up my car that afternoon! Very helpful!

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Recommend Dealer
Yes
Employees Worked With
Jan 08, 2021 -

Tom Ahl Family of Dealerships responded

Thank you for visiting our service department! Our factory-trained team of experts are ready to get your vehicle back to peak performance if you ever need us again! 

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