Tom Bush Volkswagen
Jacksonville, FL
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316 Reviews of Tom Bush Volkswagen
I just today completed a purchase of a used vehicle, my sales agent was Brandon Merrick. I could not ask for a better representative. Brandon was completely communicative on the phone answering each of m sales agent was Brandon Merrick. I could not ask for a better representative. Brandon was completely communicative on the phone answering each of my questions and following up with text photos. Great experience, I highly recommend dealing with Brandon. More
David at Tom Bush VW was very responsive, personable and respectful throughout the process. He was knowledgeable about the car and negotiated fairly. Finance did not put undue pressure on upselling me. respectful throughout the process. He was knowledgeable about the car and negotiated fairly. Finance did not put undue pressure on upselling me. More
2 year service on VW Tiguan. Dealership handled the vehicle servicing quickly and efficiently. Service Consultant Sean Mooney was personable and professional. As a former VW deal Dealership handled the vehicle servicing quickly and efficiently. Service Consultant Sean Mooney was personable and professional. As a former VW dealership and VW corporate employee I know what customers expect from a service visit. More
Very pleasant experience! Mr. Chuck was so easy to work with. He didn’t try to pressure us into anything and listened to everything we said. Very pleased with our purchase! Mr. Chuck was so easy to work with. He didn’t try to pressure us into anything and listened to everything we said. Very pleased with our purchase! More
Outstanding . I have never been treated any better by Jennifer. I had a battery problem and was taken in right away . Jennifer kept me informed of my cars progres I have never been treated any better by Jennifer. I had a battery problem and was taken in right away . Jennifer kept me informed of my cars progress. This is the best dealership in town. This is my forth car from them and service and all the people are tops. More
Staff is always professional, courteous and efficient. The work was done in a timely manner and done within the estimated cost. Very good experience. The work was done in a timely manner and done within the estimated cost. Very good experience. More
It took me a month to get my oil changed. I left a message for a call back twice, they never called. Then they said earliest appointment was for a drop off. Ok did that but they asked why do I left a message for a call back twice, they never called. Then they said earliest appointment was for a drop off. Ok did that but they asked why do that? Just wait! Did that too but the inconvenience of finding someone to drop me off was rediculous as was this whole experience. I won’t return ever to this dealership. More

