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Tom Bush Volkswagen

Jacksonville, FL

4.9
297 Reviews

9850 Atlantic Blvd

Jacksonville, FL

32225

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298 Reviews of Tom Bush Volkswagen

May 19, 2021

Very nice representativesAnd Fast & Superb Work!!!Very Very nice representatives And Fast & Superb Work!!! Very clean & Comfortable waiting area!!! Have been buying my cars From Tom Bush fir last 15 yea More

by Nmacomb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
May 20, 2021 -

Tom Bush Volkswagen responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Tom Bush Volkswagen, and we are grateful for your longtime business. We look forward to working with you for years to come!

May 15, 2021

Kenny Loh negotiated a lease for me via email. Had the card ready with a bow on it upon arrival. I’ve never had this done at any dealer. Best part, Dan the finance guy had me in and out within minutes w More

by JaxPvbJetta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Loh
May 17, 2021 -

Tom Bush Volkswagen responded

It makes our day to hear that you enjoyed working with Kenny, Dan, and our Tom Bush Volkswagen team to get into your new vehicle. Thank you for the wonderful review! We wish you happy driving and hope to see you down the road.

May 17, 2021 -

JaxPvbJetta responded

You’re welcome. It was well deserved.

May 06, 2021

They were very kind and punctual I knew what was going on with my vehicle and exactly what it would cost special to thanks John Kinley! More

by Nikki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kinley
May 06, 2021 -

Tom Bush Volkswagen responded

Nikki - Thank you for the great review! Hearing that you had such a successful service experience working with John and the team made our day. Drive safely, and we hope to see you again at Tom Bush Volkswagen!

May 06, 2021 -

Nikki responded

Absolutely I will definitely be back but this time it will be to purchase a brand new Volkswagen!

May 05, 2021

Kenny Loh is the best man at Tom Bush VW. His professionalism is remarkable and has never change his demeanor. I purchased from him my Tiguan, Touareg, Tiguan and lady wk the atlas cross sport re More

by Carolbrown28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Reynolds , Kenny Loh
May 05, 2021 -

Tom Bush Volkswagen responded

Carol - We are truly grateful for your repeat business and love that you can depend on Kenny to make your car-buying experience a success. Thank you so much for being part of the Tom Bush Volkswagen family! Your kind words made us smile and we look forward to our continued relationship.

May 06, 2021 -

Carolbrown28 responded

Indeed it’s a great pleasure.

May 02, 2021

I kept on going back to Tom Bush Car dealership because of Kenny Loh. It’s amazing how Kenny and his Manager Jim Reynolds worked together closely and makes the process so smooth. It’s stress free and very More

by Carolbrown28
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Reynolds , Kenny Loh
May 03, 2021 -

Tom Bush Volkswagen responded

Carol - We are truly grateful for your repeat business and love that you can depend on Kenny to make your car-buying experience a success. Thank you so much for being part of the Tom Bush Volkswagen family! Your kind words about Kenny and Jim made us smile and we look forward to our continued relationship.

April 24, 2021

VW employees were courteous and helpful. Got the job done quickly and easily. The shuttle service that was provided was confusing considering they drive unmarked cars and the drivers were not very friendly o More

by Mary93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don "MoonDog" Mooney, Todd Clouse, Elizabeth Treible, Cat Castellini, Philip Messana, Jeff Teague
Apr 26, 2021 -

Tom Bush Volkswagen responded

Mary - Thank you for reaching out. I apologize for the issues that you ran into with our shuttle service. This isn't the experience we intend for our customers and I will make sure these concerns are addressed. If there is anything further that I can do to assist you, please give me a call. Scott Clemons - Service Manager - (904) 371-4370

April 21, 2021

Great experience for us. Don Mooney help get our old leased car which I loved into the system and our new leased Tiguan ready to go. More

by Big Angry Red
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don "MoonDog" Mooney
Apr 22, 2021 -

Tom Bush Volkswagen responded

Thank you so much for trusting Tom Bush Volkswagen with your business! We love to hear that Don helped you get into a great new Volkswagen Tiguan. Congratulations and safe driving!

April 18, 2021

This was the most stress free experience I have been through when buying a car. All around everyone was great. David Greer did a fantastic job. More

by Ajaxwilson75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Greer
Apr 19, 2021 -

Tom Bush Volkswagen responded

We couldn't ask for better feedback than this, Ajax! It's wonderful to hear that David made the buying experience so seamless and stress-free for you. All of us here at Tom Bush Volkswagen wish you many happy miles in your new ride!

April 13, 2021

Chris Hume got me squeezed in and my car fixed before the day was over. He was very nice and informative. They always make it easy for me and my family. More

by rachel74carter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris hume
Apr 13, 2021 -

Tom Bush Volkswagen responded

It is gratifying to hear that Chris took such great care of you and your vehicle! Thank you for choosing Tom Bush Volkswagen for your service needs. Drive safely!

March 16, 2021

John Kinley was our service advisor. He was very professional. Got us out of there in record time. Everything was done as promised, cleaner then when we arrived. Well worth the 32 mile drive! Althou More

by Arebholz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kinley, Kenny Loh
Mar 16, 2021 -

Tom Bush Volkswagen responded

We appreciate you making the trip to work with us! It is gratifying to hear that John took such stellar care of you and earned your future business. Thank you for supporting Tom Bush Volkswagen!

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