Tom Bush Volkswagen
Jacksonville, FL
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322 Reviews of Tom Bush Volkswagen
I came in looking for the new 2022 VW Taos and Kenny Loh showed me the SEL model which is what I was looking for. We went for a test drive and he was able to show me all of the features in this new car. The showed me the SEL model which is what I was looking for. We went for a test drive and he was able to show me all of the features in this new car. They didn't have the color I wanted in stock at the time. Kenny was able to search in their system and see when the next vehicle in the color I was looking for was coming in and gave me all of the information I needed to make my decision. I didn't feel pressured to buy at all and was reassured that they would be there with me through my decision making process. I was able to call and text Kenny with questions as I thought things through. I ultimately ended up going with the Cornflower Blue 2022 VW Taos and Kenny even arranged to get it to me earlier than we thought possible so I would have it for an upcoming vacation. When I got to the dealership to finalize the purchase Kenny had put a bow on the car with my name on the windshield. He really made the car buying process so stress-free and fun. I wouldn't have rather bought a car from anybody else! I am so happy with my new car and will be telling all of my friends and family to go see Kenny at Tom Bush VW! They are truly good people. More
Friendly service, very professional and explained ever detail about the service I requested. Allen was the service advisor I worked with. This no dealership is close to my home. detail about the service I requested. Allen was the service advisor I worked with. This no dealership is close to my home. More
Always answer the phone. Always responsive to my needs for the vehicle and my time. Are assertive to meet their commitments on timing and services. Chris is an exceptional service professional. Thank you for the vehicle and my time. Are assertive to meet their commitments on timing and services. Chris is an exceptional service professional. Thank you! More
Very nice representativesAnd Fast & Superb Work!!!Very Very nice representatives And Fast & Superb Work!!! Very clean & Comfortable waiting area!!! Have been buying my cars From Tom Bush fir last 15 yea Very nice representatives And Fast & Superb Work!!! Very clean & Comfortable waiting area!!! Have been buying my cars From Tom Bush fir last 15 years and will continue to because of the great service I get!!!!! More
Kenny Loh negotiated a lease for me via email. Had the card ready with a bow on it upon arrival. I’ve never had this done at any dealer. Best part, Dan the finance guy had me in and out within minutes w card ready with a bow on it upon arrival. I’ve never had this done at any dealer. Best part, Dan the finance guy had me in and out within minutes without trying to upsell me on anything. He asked, I declined, then he moved on. Pleasurable experience. More
Kenny Loh is the best man at Tom Bush VW. His professionalism is remarkable and has never change his demeanor. I purchased from him my Tiguan, Touareg, Tiguan and lady wk the atlas cross sport re professionalism is remarkable and has never change his demeanor. I purchased from him my Tiguan, Touareg, Tiguan and lady wk the atlas cross sport respectively. He is phenomenal and will keep on going back to him in the years to come. More
I kept on going back to Tom Bush Car dealership because of Kenny Loh. It’s amazing how Kenny and his Manager Jim Reynolds worked together closely and makes the process so smooth. It’s stress free and very of Kenny Loh. It’s amazing how Kenny and his Manager Jim Reynolds worked together closely and makes the process so smooth. It’s stress free and very pleasant. Folks out there don’t go anymore the extra mile. As always, Kenny was able to find me the vehicle that suited my needs. Kenny’s attention to detail and my complete satisfaction was unparalleled going beyond and every aspect. More importantly let me reiterate that this act of excellent service positively affects our lives and should be acknowledged by Corporate and Sales Senior Management. I also want to express my thanks and gratitude to Jim Reynolds for what he did for me along with Kenny. Dr Carol M Brown More
VW employees were courteous and helpful. Got the job done quickly and easily. The shuttle service that was provided was confusing considering they drive unmarked cars and the drivers were not very friendly o quickly and easily. The shuttle service that was provided was confusing considering they drive unmarked cars and the drivers were not very friendly or helpful. It was a bit off putting and probably won't use again. More

