Tom Clark Auto Park

Chris was very helpful. He answer all my questions. Great guy to work with. I’ll be sure to come back to him for my next truck purchase He answer all my questions. Great guy to work with. I’ll be sure to come back to him for my next truck purchase More

Kyle Elliot was professional, took really great care of our care while being repaired. He returned calls & explained what was wrong & how long to do repairs. Also took the extra step & explained checki our care while being repaired. He returned calls & explained what was wrong & how long to do repairs. Also took the extra step & explained checking out & payment processing. Truly a great representative of James Woods. More

Jared made a very frustrating situation with an insurance co. bearable, and took great care of us. We have worked with many dealerships all over the country, but none has come close to the outstanding servi co. bearable, and took great care of us. We have worked with many dealerships all over the country, but none has come close to the outstanding service we received at James Wood. More

Easy to schedule and prompt attention to service. I love the text updates and reviews of pricing before the work is done. Professional, courteous and quality care! I love the text updates and reviews of pricing before the work is done. Professional, courteous and quality care! More

Rachael is very knowledgeable and easy to work with she is the reason I come back is the reason I come back More

Excellent service and customer service. I would recommend James Wood Service to everyone. Always great service I would recommend James Wood Service to everyone. Always great service More

Erica was great to work with. Her communication and follow up were great. Everything was clearly explained and no surprises. Great experience. Her communication and follow up were great. Everything was clearly explained and no surprises. Great experience. More

Advisor Cole was excellent. Though I feel bad for giving 4 stars instead of five my frustration is with the dealership. They charge a credit card fee if you use a credit card. B Though I feel bad for giving 4 stars instead of five my frustration is with the dealership. They charge a credit card fee if you use a credit card. Basically punishing customers if they don’t have cash or debit card. Both credit card and debit card transactions have fees so what’s the difference. Yes, it might be less and less of a risk or chargeback. This is a sad way to recoup cost and the service department is the part of business that makes the dealership the most money. They should take those fees charged as a cost of doing business. I gave Cole the opportunity to see if he could get the fee charge refunded and unfortunately he said it was policy and nothing he could do about it. Maybe a few or more less than perfect reviews will change a greedy policy. Best example if you go to a restaurant or a store no one is charging fees. I was also asked not to do a review because it would be a fail on Cole which is not fair to him either. Sad to pin an employee against a customer. No review at all is making the dealership win. Do better dealership! More

First time car buyer and Duane made it easy and stress-free. Got the car of my dreams, thanks to James Wood. stress-free. Got the car of my dreams, thanks to James Wood. More

Mike Belew was very helpful and friendly. I was in and out in a reasonable amount if tine . The service lobby was clean and well stocked with drinks abd snacks . I was in and out in a reasonable amount if tine . The service lobby was clean and well stocked with drinks abd snacks . More