Tom Denchel Ford of Prosser

Purchase of a used vehicle. Kody Kollmar was very professional & helpful in finding me exactly what I was looking for. I told him everything I wanted & he went out in the lot & b Kody Kollmar was very professional & helpful in finding me exactly what I was looking for. I told him everything I wanted & he went out in the lot & brought me the vehicle I wanted. He answered all my questions about the car without hesitation. He also gave me a good price for the vehicle I purchased. He's a wonderful young man. More

Sales-Customer Service Working with Koty Kollmar to purchase a used or possibly new F-250 or F-350 pickup. Koty is currently working to find me the right truck to fit my bus Working with Koty Kollmar to purchase a used or possibly new F-250 or F-350 pickup. Koty is currently working to find me the right truck to fit my business needs. Koty listens to my needs and continues to send me pictures and specifications on vehicles he finds. Other dealerships take my name and number but they don’t follow up after that. Koty makes me feel like my purchase matters. I realize it takes time to search out my specific needs. I am very picky about price, color and options. I am confident he will make it happen. More

Awesome Amazing customer service fast and friendly. Promise on time. All employees at the dealership were very friendly. I would definitely recommend this pla Amazing customer service fast and friendly. Promise on time. All employees at the dealership were very friendly. I would definitely recommend this place to everyone I know I think this is a great place More

2009 f-150 Service as always was great. Lounge is always clean and employees are cordial and willing to assist in any way they can. Will definitely be back. Service as always was great. Lounge is always clean and employees are cordial and willing to assist in any way they can. Will definitely be back. More

Great experience! Working with Tom Denchel Ford is always great. They have always taken good care of me when I’m buying a car or having service work done. I would highl Working with Tom Denchel Ford is always great. They have always taken good care of me when I’m buying a car or having service work done. I would highly recommend them. More

Oil Change Great service - arrived early and fit me in! Super to wash my car and vacuum it. I really appreciate your team spirit and customer first attitude! Great service - arrived early and fit me in! Super to wash my car and vacuum it. I really appreciate your team spirit and customer first attitude! More

Buyer Beware!! Buyer BEWARE!!! Tom Denchel's Ford will knowingly sell a vehicle with a blown motor and deny any wrong. They'll say it runs and drives great...HA! It Buyer BEWARE!!! Tom Denchel's Ford will knowingly sell a vehicle with a blown motor and deny any wrong. They'll say it runs and drives great...HA! It wouldn't make it to the grocery store and back without catastrophic failure. These guys are old school hacks that give car dealers the bad name. Don't trust them for a second. I did and got burned. Cost me $5700 for a new motor... More

Very poor experience Just before Thanksgiving we bought our 3rd vehicle from Tom Denchel this year..this will be the last. Over the years we have bought a new car or tru Just before Thanksgiving we bought our 3rd vehicle from Tom Denchel this year..this will be the last. Over the years we have bought a new car or truck about every 2 years..approx 12 total. I'm done promised items not recieved. Calls not returned after all the years we thought we had established a relationship..wrong. we're just another smuck. Get it in writing!! Or don't get it. More

Wow! What An Experience!!!! I had the best experience and salesman. Todd Brown helped me find what "I" wanted not what the dealership wanted to sale. I was treated with the utmos I had the best experience and salesman. Todd Brown helped me find what "I" wanted not what the dealership wanted to sale. I was treated with the utmost respect and I recommend Tom Denchel Ford to any women out there. Thank-you Todd Brown More