Tom Hesser BMW
Scranton, PA
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400 Reviews of Tom Hesser BMW
My wife and I had an absolutely amazing experience at Tom Hesser BMW dealership! From the moment we walked in, Nick N was very friendly, professional, and genuinely interested in helping us find the right ve Hesser BMW dealership! From the moment we walked in, Nick N was very friendly, professional, and genuinely interested in helping us find the right vehicle. There was no pressure just outstanding customer service.The entire process was smooth and stress-free, from choosing the pre owned BMW to completing the paperwork. Nick was very knowledgeable and very familiar with the BMW line. A thank-you to Nick for going above and beyond after the purchase to navigate us through all of the electronics on the 2024 BMW X3 dashboard. It’s rare to find a salesman that truly puts his customers first. I highly recommend Nick N. to anyone looking for a BMW. Five stars all the way! More
Very professional and courteous. Bryan was a straight shooter. He did not come off like he had some alternate agenda. His focus was getting me into the truck that I wanted for the be Bryan was a straight shooter. He did not come off like he had some alternate agenda. His focus was getting me into the truck that I wanted for the best possible price. He went above and beyond to get me every cash incentive and rebate that was possible. He even found me a couple of cash rebates that I wasn’t even aware of. Gave me a very good deal on my trade-in that was better than what other local dealers were offering. Kayla got me an auto loan at a better interest rate than my local bank, and the process was very easy. We were out of her office within a half an hour. The same day I drove my brand new Silverado off the lot and went home. I couldn’t be more pleased. Thank you, Tom Hesser Chevrolet. More
Even though I did not buy my new 2025 Silverado 2500 from Tom Hesser when I called and told them the issues I was having with my truck Kyle welcomed me with open arms, after I made an appointment he called m Tom Hesser when I called and told them the issues I was having with my truck Kyle welcomed me with open arms, after I made an appointment he called me within 3 hours and explained what the issue was when the parts were coming in and kept me informed till I picked it up. When I got my truck from the dealership it was clean inside and out. Thank you! I will return again for service and a new vehicle. More

