Tom Hesser Chevrolet

Nicola and the rest of the Hesser team always take great care of me. They get to the problem immediately and offer excellent options on how to correct the issue. I keep returning to this dealership again care of me. They get to the problem immediately and offer excellent options on how to correct the issue. I keep returning to this dealership again and again for my service. I trust in what they say needs to be done to keep my Chevy running in tip-top condition. Thanks for all you do!!! More

Very nice, friendly, helpful and prompt. I have no reservation to recommend my friends and family I have no reservation to recommend my friends and family More

My Service Consultant, Nicola, is great to work with. She always keeps me in the loop throughout the service appointment. She always keeps me in the loop throughout the service appointment. More

Horrible service. Had truck there for service appointments 3 times and each time they never brought my truck in till I called three times. Had truck there for service appointments 3 times and each time they never brought my truck in till I called three times. More

I was extremely pleased with the service and attention to detail while getting my corvette serviced and inspected. detail while getting my corvette serviced and inspected. More

We own a 2017 Chevy Silverado and you could see the rust on the chassis of the vehicle. When I called Chevy they said there’s a corrosion warranty take it to your dealer. We took it to Tom Hesser Chevrolet on the chassis of the vehicle. When I called Chevy they said there’s a corrosion warranty take it to your dealer. We took it to Tom Hesser Chevrolet in Scranton PA. They said there was nothing wrong. We also had a conversation with Chevy and they got the manager of service from Tom Hesser on the line he was very rude to us and he said nothing could be done. When we talk to some people they say Chevy DOES NOT stand behind their vehicles. The Manager at Chevy said you have to wait until the truck Russ out for them to fix it. That’s ridiculous. So why do you give warrantees if you never honor them. We will take it to Ziebart and they’ll charge $800 AND service it yearly and Chevy should pay that $800 to get that truck fixed. I guess we will never buy another Chevy vehicle. Very sad we bought our two daughters Chevys over the years for many years . YOU LOST GOOD DEDICATED CHEVY CUSTOMERS! SHAME ON YOU CHEVY! More

Fantastic as always! Couldn't ask for better customer service and treatment. Def return to this dealership. Couldn't ask for better customer service and treatment. Def return to this dealership. More

Very friendly and profesional they are the reagon I buy chevys. Very pleased with their service chevys. Very pleased with their service More

I arrived at the dealership TOM HESSER, service greeted me as well as other salesman, the technician was very friendly and attentive , knew I wanted my Camaro ZL1, 4 wheel alignment, To be a thorough job me as well as other salesman, the technician was very friendly and attentive , knew I wanted my Camaro ZL1, 4 wheel alignment, To be a thorough job , and he did just that ! Thanks More

Finally a great experience buying a used car. JJ my salesman was top notch even responding to my questions on his day off. I was coming from out of state so i was buying the car just from the picture salesman was top notch even responding to my questions on his day off. I was coming from out of state so i was buying the car just from the pictures. The dealership was spotless and everyone was helpfull.The car was detailed and filled up with gas .JJ took the time and explained everything about the car.Also thanks to Jennifer the finance manager. All the paper work was done and ready for me when i got there. I would highly recommend buying a car or truck there More