
Tom Hesser Chevrolet
Scranton, PA
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44 Reviews of Tom Hesser Chevrolet
great service Very helpful, informative and efficient. Nice people and took good care of the car and had the service done in an appropriate period of time. And the Very helpful, informative and efficient. Nice people and took good care of the car and had the service done in an appropriate period of time. And the price was good. More
new truck went to the web sight found a truck that I wanted to look at got a call from JJ Sonday went to the dealership, good people found what I wanted a great went to the web sight found a truck that I wanted to look at got a call from JJ Sonday went to the dealership, good people found what I wanted a great experience More
Great experience The service was friendly, fast and efficient. Went in for an oil change which they did quickly and everything else was fine. In and out much faster The service was friendly, fast and efficient. Went in for an oil change which they did quickly and everything else was fine. In and out much faster than expected. More
service for oil change I simply went in for an oil change, when I was informed that my car was due for inspection. When I went to grab my car on lunch, the battery wouldn't I simply went in for an oil change, when I was informed that my car was due for inspection. When I went to grab my car on lunch, the battery wouldn't start (only 23,000 miles) . Nicole quickly gave me another car to use to return to work, while they installed the battery. My car was up and running, by the time I got out of work. They are always very accommodating, and consumer friendly !! More
Recent purchase of 2018 Chevrolet Colorado I was able to order the truck I wanted. I was kept up to date on building of the truck at the GM factory. The salesman was very professional and knowl I was able to order the truck I wanted. I was kept up to date on building of the truck at the GM factory. The salesman was very professional and knowledgeable of the process and product. More
Great Service Nicola was very informative, helpful and a pleasure to deal with. Made the regular service a pleasure. Understood my issue and was able to communica Nicola was very informative, helpful and a pleasure to deal with. Made the regular service a pleasure. Understood my issue and was able to communicate the problem to the mechanics so that it was fixed. More
Wow, what a deal RJ made me !!!!!! I was looking to get a new truck since my lease was coming up, I picked 1 online and seen it in front of dealership, I pulled up and got out to look a I was looking to get a new truck since my lease was coming up, I picked 1 online and seen it in front of dealership, I pulled up and got out to look and a salesman ( Brian )came and said, LET'S CRUNCH SOME NUMBERS, being shy, I didn't tell him my salesman was RJ, after some time, I told him I was going to think about it and he went and got some lady and they double teamed me, I told them both I had to leave, I went home and call RJ, who hooked me up with a much better deal. More
could't get a call stopped by to look at Tahoe but the one they had in their ad was gone. I left my name and number and told them what I was looking for. I need one with stopped by to look at Tahoe but the one they had in their ad was gone. I left my name and number and told them what I was looking for. I need one with a maximum towing package. a month went by and I never received a call. I went to another dealership in Kingston (Bonner) and within a week, Todd, located exactly what I needed in West Virginia, had it shipped up here and I purchased it. More
Great Job Nicholas When I walked in I was really only looking. I didn't need the truck but Nicholas B. went above and beyond my expectations,from the moment I walked in When I walked in I was really only looking. I didn't need the truck but Nicholas B. went above and beyond my expectations,from the moment I walked in the door and even after I brought the truck home. He arranged to pick up the truck and take it back for the add ons I wanted and for a repair to the door handle. Jenn in finance was also great to work with vert detailed and explained things very well. Her follow up and going the extra mile was AMAZING... KUDOS Tom Hesser you have a great staff !!! More
Dealer Service Always have great service at this dealership. Have two current vehicles bought from them new and service is always great In on time and completed on Always have great service at this dealership. Have two current vehicles bought from them new and service is always great In on time and completed on time. Never have had to return for something not done right. More