
Tom Kelley Buick GMC
Fort Wayne, IN
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There is friendly and courteous people working there, the service is excellent and helpful. I would recommend Kelly Buick to a person that needs a vehicle to drive. the service is excellent and helpful. I would recommend Kelly Buick to a person that needs a vehicle to drive. More
Really good service - before, during, and after the sale. Very responsive and easy to work with. Very responsive and easy to work with. More
Upon entering the dealership I was approached almost immediately, not in an invasive or aggressive way. Every one I dealt with( sales, appraiser, finance were all very friendly and easy to talk to. T immediately, not in an invasive or aggressive way. Every one I dealt with( sales, appraiser, finance were all very friendly and easy to talk to. Thank you More
Andrew Anderson was my salesman. He was very courteous and helpful. He answered all of our questions. He had the car all ready to go when we went to pick it up. He was very courteous and helpful. He answered all of our questions. He had the car all ready to go when we went to pick it up. More
James actually turned my thoughts about Kelley Automotive completely around. I had had a terrible experience about 5 years ago while looking for a vehicle where an employee treated me very rudely, and I swor completely around. I had had a terrible experience about 5 years ago while looking for a vehicle where an employee treated me very rudely, and I swore I would never go back. I previously owned a Buick and my husband found the one we ended up purchasing on the Kelley site, so I very reluctantly went to look at it. James was the first person we met and he was a true gentleman, very knowledgeable and most importantly treated me with the respect everyone deserves. I appreciated his patience and kindness as we traveled the negotiation process. He was honest and very polite as he communicated with us. I highly recommend James and will be sure to tell others about my experience with him. I hope he is still working with Kelley when I need my next vehicle. I will return and ask for him. More
I was buying a car from out of state and Kelley was incredibly helpful. They were responsive, informative, answered all of my questions (and I had many), and were able to work with me to get me into th incredibly helpful. They were responsive, informative, answered all of my questions (and I had many), and were able to work with me to get me into the ideal car for me at a reasonable price! More