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Tom Kelley Buick GMC

Fort Wayne, IN

4.7
740 Reviews
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555 Grand Nat'l Dr

Fort Wayne, IN

46804

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Showing 740 reviews

June 12, 2025

The service is great, but the wait time, even with an appointment, is rather long. More

by IAMRMS
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Alex
June 12, 2025

Very professional and explained everything . Answered questions . Appointment time was exactly when we got there. Waiting area clean and comfortable. Would recommend More

by ASOGLESBY
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Payton Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

The people are nice but they can never figure out the issue with our enclave. More

by HAUGHTFAMILY4
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Recommend Dealer
Yes
Employees Worked With
We didn’t buy a car
June 11, 2025

They are always friendly and tell me when something else needs to be done and when. More

by jrhkjh
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Andrew Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The people in the bays
June 11, 2025

This is a great dealer, always gets my car fixed the first time, in a timely manner More

by NLILLY1017
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Dennis Ernest
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2025

It’s just got to be too expensive so we will be looking at other dealers. Their hidden profit trick of a thousand dollar paint coating which GM vehicles don’t need ( I worked in the G M paint shop) has cau More

by DANIELCHALFANT
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Non applicable
June 11, 2025

Always courteous, on time and swift service. Addressed a warranty issue that was not scheduled. More

by paynens
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Nathan Kinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2025

Tom Kelley is an AMAZING DEALERSHIP i have bought 5 cars from them. An AMAZING TEAM. LOVE THEM DEARLY More

by BRENDAMARSHALL63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Kinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Fraelich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2025

Very patient and accommodating and customer focused. I'm very happy with my purchase as well as with the shopping experience More

by CINEMAS.WHOM7J
Recommend Dealer
Yes
Employees Worked With
Scott Dwyer
June 10, 2025

Everyone was super friendly and professional! Never felt pressured to buy. Definitely our best experience at any dealership! More

by KELSEYXWEBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Fortmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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