Back

Tom Kelley Buick GMC

Fort Wayne, IN

4.7
743 Reviews
Contact Dealership

555 Grand Nat'l Dr

Fort Wayne, IN

46804

Directions

By Type

Showing 743 reviews

May 26, 2025

My service with Kelly Buick was top notch ,speedy and efficient service personnel got right to me and completed the service in a tiny manner More

by debrucef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025

The staff went out of their way to find the right vehicle Everything was easy. Communication was good More

by EGB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Dones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025

The drivers seat couldn't be moved - they found a bad switch which was $75. However the labor was $250. I felt this was excessive but glad to have it fixed. More

by egallmeyer
Recommend Dealer
Yes
Employees Worked With
Jacob Click
May 26, 2025

One of the best experience…. .totally recommend to people the I know and also the ones I don’t know More

by Rdelunah74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025

Excellent customer service and transparency. Vehicle quality and level of care is unmatched in local market. You get what you pay for with Kelley. Highly recommend. More

by AMHESTERMAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025

I was impressed with the quality of people that greeted me. From the the person that greeted me to the service representative. The gentleman that helped me my rental car was outstanding. All other staff we More

by Linneview
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember names
May 25, 2025

I had a great experience here! They worked to find the root cause of my car issues and I am very satisfied with the quality of service I received. More

by esmckeddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Hardman
May 24, 2025

They were super expedient, efficient, helpful, thoughtful and thought about what I may want or need. Before I even asked for them. There was nothing left for me to do other than sign and drive More

by BTOOTHAKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

I have been in for service 3 times now. I have dealt with Alex T. The customer service has been excellent. They keep you informed and the waiting area is comfortable. The service to my Humm More

by tracey_shivers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex T
May 23, 2025

Worst service and they rip u off. Needed help and got no help whatsoever .With my wifescar More

by Adam T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Nimmo
1.0
This rating includes all reviews, with more weight given to recent reviews.
...
16
...