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Tom Kelley Buick GMC

Fort Wayne, IN

4.7
911 Reviews
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555 Grand Nat'l Dr

Fort Wayne, IN

46804

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Showing 911 reviews

July 16, 2025

I've always been pleased with the service I've received at Kelly's. I also love my car and the free car washes! More

by Klassikatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
July 16, 2025

Beautiful, clean facilities. Staff are courteous and helpful. Long time customer and these are all the reason why . More

by Rgriffiths
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department , Jacob Deakyne
July 15, 2025

I like Tom Kelly because it does not take long to get an oil change. Also the waiting area is comfortable. And refreshments. More

by personsg67
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mike Kelley
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2025

The staff at Kelly was really great to work with and got us into a really nice new ride. We really like our salesman Dennis Ernst. He treats us like family. We really like the free car washes that Kelly pro More

by JAJRICE
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Dennis Ernest
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2025

Everything went great I was kept in formed of everything that was wrong and how they would fix it. One thing that I would suggest is that when you’re service advisors go on vacation is that they change thei More

by RESCHBACH2
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Service
July 15, 2025

We appreciate having worked with Mike to purchase our Yukon all the way from Alaska. The process was simple and smooth. Easiest purchase we have made! More

by CFVAN907
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Fortmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2025

Clean. Friendly and knowledgeable sales staff. Loved the technical person who reviewed all the technical items I. Our vehicle. More

by JANE.GEHRON
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Pat Hynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Nimmo
July 14, 2025

Nice people and they will work with you. Only this info we did not like was the paint sealer add on and undercoating ect. Tacking on an extra 1000.00 to the price tag to finance . This shou More

by DGRYANS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denny,
July 14, 2025

Kelley Buick GMC has always, and I mean always, taken great care of me. Excellent customer service every time, I trust them completely with my vehicle care and will forever purchase my vehicles from here More

by LYDIA.ASHTON135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelli Wiley 5 STARS
July 14, 2025

Everything was done well and on time, an excellent experience overall. I would use Kelley Service 10 times out of 10. More

by tommie0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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