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Tom Kelley Buick GMC

Fort Wayne, IN

4.7
912 Reviews
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555 Grand Nat'l Dr

Fort Wayne, IN

46804

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Showing 912 reviews

July 14, 2025

Nice people and they will work with you. Only this info we did not like was the paint sealer add on and undercoating ect. Tacking on an extra 1000.00 to the price tag to finance . This shou More

by DGRYANS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denny,
July 13, 2025

Alex T. went above and beyond to get my Transmission issue resolved and helped get warranty coverage. Thank you Alex! More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex T
July 13, 2025

I explained the problem had to be something beyond normal fixes. Asked them to check wiring, security system, computer... argued with them it wasn't the crankshaft or the ignition switch. $1350 and one week More

by annieschertz
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Sparkman III
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2025

Kelli, my Service Advisor was very helpful in working with me to fix my auto. More

by KSISLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Wiley
July 12, 2025

The Kelley Buick/GMC team is always knowledgeable and helpful. I appreciate the entire experience from purchasing a new truck to continued service when required. John Harker More

by HARKERPLUMBING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
July 11, 2025

They always take care of me and my car. My service manager knows how to work with his customers. More

by EWKCSHANNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Dones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Ernest
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2025

I had my starter replaced but you couldn't find parts. I had to go across the street to buy a starter. I also think you charged me too much to replace the starter. The average price on the internet was q More

by klcslc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Dones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2025

We have bought several vehicles with Kelly. We consistently get a fair deal. We like working with Nathan and the others who have helped over the years. More

by JOHN.C.BARCE
Recommend Dealer
Yes
Employees Worked With
Nathan
July 10, 2025

I was a little disappointed with my experience this time - the communication was not great. I dropped my car off in the morning 8:00am for an oil change and diagnostic for a noise, and didn't hear anything More

by Clkunkel32
Recommend Dealer
Yes
Employees Worked With
Paul Coy
July 10, 2025

Excellent service from start to finish. They worked with us to find just the right vehicle. More

by ARNOLD10228
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Fortmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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