Back

Tom Kelley Buick GMC

Fort Wayne, IN

4.7
681 Reviews
Contact Dealership

555 Grand Nat'l Dr

Fort Wayne, IN

46804

Directions

By Type

Showing 681 reviews

May 05, 2025

It was a good experience It was as good as all my experiences with this dealership More

by CANDICEHAGAR
Recommend Dealer
Yes
Employees Worked With
Denny
May 05, 2025 -

CANDICEHAGAR responded

No comment

May 05, 2025

Having an appt. at 8:00am on a Sat., a 1 1/2 hr oil change is too long! More

by Fredh.johnson23
Recommend Dealer
Yes
May 05, 2025

Very good. My experience with Kelly and with Payton was fantastic! I would buy there again. More

by CTORRES24
Recommend Dealer
Yes
Employees Worked With
Payton Waling
May 04, 2025

Awesome! Alex was very professional, well informed and communicated well! I appreciate the level of service I received! More

by kraber0743
Recommend Dealer
Yes
Employees Worked With
Alex Echenoz
May 03, 2025

It was a very pleasant and easy experience to buy from Tom Kelley. Nate was very helpful. More

by LORILYNNSTOUT
Recommend Dealer
Yes
Employees Worked With
Nate Kinder
May 03, 2025

Professional and courteous staff. Had loaner available for us to use while servicing vehicle. We will need to return once back ordered part is available More

by tamiharv1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember nameS
May 03, 2025

Everyone that we encountered was so easy to work with. Direct and quick making the entire process easy. More

by jpe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Fortmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025

Friendly people. Service took WAY too long Two hour oil change is ridiculously too long. More

by wtyler102
Recommend Dealer
Yes
Employees Worked With
Kellie
May 03, 2025

Very smooth process getting the car in and out. Change my airbag due to a recall, and fortunately i haven’t had to use it, so I don’t know the quality of service. More

by ch4830
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I only worked with the service dept.
May 03, 2025

I had a great experience when I bought my Terrain there. Brett was an excellent salesman and Alex in service is awesome as well! More

by MICHELEBUEHRER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Feller
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
18
...