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Tom Kelley Buick GMC

Fort Wayne, IN

4.7
729 Reviews
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555 Grand Nat'l Dr

Fort Wayne, IN

46804

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Showing 729 reviews

June 17, 2025

Took my car there on a Thursday @9 , Was told I would get a courtesy call to know if I needed to get loner until mine was finished. Nobody called. I called them and got told the mechanic hasn't finished they More

by AISHAHCAREY0626
Recommend Dealer
No
Employees Worked With
Alix
June 17, 2025

Everyone was helpful. Nathan made great effort to find me a car that had what I needed within my budget. Couldn't have been an easier experience thanks to him. More

by ANNAEDAVIS94
Recommend Dealer
Yes
Employees Worked With
Nathan Kinder
June 17, 2025

I have purchased many cars thru Kelley Buick/GMC and have always been pleased with their sales and service. More

by SLEDWARDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Waybright
June 17, 2025

This dealership has great employees that are very friendly. Always treated with respect & let you know how service is going . Waiting room is top notch -comfortable sitting & great coffee! More

by Wags
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
June 16, 2025

Very professional and cordial, always felt very comfortable. Answered all my questions, was very knowledgeable about the vehicles, and came across very genuine. More

by lilace024
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Deakyne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance - 5 stars
June 16, 2025

Great service on the whole process of purchasing our new Yukon. We will be using Kelley GMC when buying again. More

by SSCHUMACHER70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Payton Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2025

Great service rep and short wait time. Waiting area is set up for working remotely! More

by hyarian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Wiley
June 16, 2025

I went in for an oil change and had to wait a little over 2hrs. I was never given an update on why it was taking so long. More

by JOSHFOLTZ
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul
June 16, 2025

Was disappointed with GMC Service Manager,bad customer service, our first time experiencing that with Kelly. We have been customers for over 20 years. More

by danita.lockett
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis Ernest
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2025

They helped me get my car ready for summer. They also helped me fix a problem. More

by clarrissia.rowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
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