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Tom Kelley Cadillac

Fort Wayne, IN

4.9
162 Reviews
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625 Grand Nat'l Dr

Fort Wayne, IN

46804

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Showing 162 reviews

May 11, 2025

Very good service from Jackson and his sales team. ,keep up the good work, as a business owner ,it is nice to know that team work matters More

by patrick5180
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Nino
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

I was taken in at the last minute for an oil change. They said it would take about an hour. It did take two hours. More

by MERCER_WI
Recommend Dealer
Yes
May 10, 2025

Jason was very nice to deal with and very knowledgeable about the product. We will recommend this dealership to anyone interested in buying a vehicle. More

by jtruexs334
Recommend Dealer
Yes
Employees Worked With
Jason
May 09, 2025

front door service, kept me updated on my vehicle progress and went above and beyond to see that I had great service. Thank you, KayLyne More

by SKOMETS20
Recommend Dealer
Yes
Employees Worked With
KayLyne VanCuren
May 08, 2025

My first experience and it was a good one. They did the offer paperwork and the payment wasn't where I wanted so I made a counteroffer late afternoon and they agreed to it by the next morning. More

by Richardlgood
Recommend Dealer
Yes
Employees Worked With
Quinton
May 08, 2025

It took 2 1/2 hours for my oil change. After 90 minutes, I was offered a ride home and that it would be another 20-30 minutes if I needed to wait. More

by Jan.laufer0830
Recommend Dealer
No
Employees Worked With
John. He was fine.
May 07, 2025

Fine experience dealing with Kelley Cadillac, over the years I have bought several Cadillac and this has been the best one I have worked with. The whole transaction was been in a first class manner. More

by terryh3840
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Yoder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Alt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quinton McGhee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Clontz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Nino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025

They are not pushy they explain things very well and try to help as much as they can More

by Brandin
Recommend Dealer
Yes
Employees Worked With
Sales person is Jackson service department is Kaylee and John
May 06, 2025

They are knowledgeable and efficient. Most of all they promptly take care of the issue as well as taking care of a recall in addition to my concern. They are always kind and friendly and More

by jrathge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Alt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quinton McGhee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025

John helped me with my vehicle services and is amazing to work with. Great work. More

by Aminga610
Recommend Dealer
Yes
Employees Worked With
John R
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