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Tom Kelley Cadillac

Fort Wayne, IN

4.9
230 Reviews
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625 Grand Nat'l Dr

Fort Wayne, IN

46804

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Showing 230 reviews

June 22, 2025

1. It was shared that the part (ATS CUE screen replacement) was not available. I shared that they had the part and was quoted a price that I provided. Further research noted they did in fact have More

by jodibojrab
Recommend Dealer
No
Employees Worked With
The two people I worked with were professional. The rating is related to the following: 1. It was shared that the part (ATS CUE screen replacement) was not available. I shared that they had the part and was quoted a price that I provided. Further resear
June 22, 2025

Antonio Sparks did a fantastic job as well as Adrian in finance I would Highly recommend them to anyone wanting to buy a vehicle. More

by patpayton1957
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Yoder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Clontz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Nino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

Tom Kelley Cadillac employees were very accommodating in my requests while purchasing the 2023 XT5. Quinton was always very polite and helpful. More

by djtarggart
Recommend Dealer
Yes
Employees Worked With
Quinton McGhee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Nino
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

Great service. The best highly recommend ;))))))))))))) smiles all day long My 2016 gmc yukon. Runs perfect More

by Matthw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2025

Just wanna say thank you to Jackson Russell for putting me in this new vehicle and a big shout out to all the sales team and finance department. They do not disappoint. Do not pressure and they do what the More

by jwilliams21.jw20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackson Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2025

John Rittenhouse is the BEST service manager that I have ever had. He goes above and beyond for his clients. More

by lrichcreek88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Alt
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2025

Excellent service and timely Friendly staff and work is always done when promised. I will by my next care herr More

by TONY@ASHCREST.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Yoder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Nino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2025

Love the service department, especially the one @ the Cadillac dealership! I’ve been going there the 20 years I’ve had Escalades and continue take my GMC Sierra Denali there!! More

by CKGERRING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2025

Highly competent, excellent and expeditious service John Rittenhouse is kind, listens to our concerns, and addresses all of them. More

by Mitch
Recommend Dealer
Yes
Employees Worked With
John Rittenhouse
June 17, 2025

They did a quick and great job. Very nice people there. Completed there promises.. nice to deal with More

by rmdavid60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yoder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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