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Tom Kelley Cadillac

Fort Wayne, IN

5.0
109 Reviews
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625 Grand Nat'l Dr

Fort Wayne, IN

46804

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Showing 109 reviews

April 12, 2024

Ben was super helpful, communicative, proactive and caring in helping me purchase from out of state. Thank you Ben! More

by Alyssa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Gavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2024

I have been a Kelley customer for many years, asfar back as 1976? When Bernie Behnke (the man with the red tie sold me a Buick Regal!! Sales and service sre topnotch. It is always a pleasure to visit you More

by ritalj1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zach Washington
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2024

Smooth transaction and awesome experience. I have been a Kelley Cadillac customer for many years. My previous salesman Chuck Roth retired. Jackson Russell did not let me down. From first call More

by lanee70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackson Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quinton McGhee
April 01, 2024

Jackson was very thorough walked us through some things about the features of the car was very polite even offered us some snacks LOL knowing that I was getting hungry More

by johnjjr9f
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackson Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2024

Excellent customer service! I felt like a jillion bucks when driving off with my new XT6 Sport. More

by Sheri2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Gavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Gastineau
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2024

My interaction with Kelley Cadillac was truly exceptional. From the moment I engaged with Ben Gavin, it was evidently clear that Ben held professionalism and communication with highest regard. Ne More

by jasong1981
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Gavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2024

I bought many cars and trucks over the years from Kelly automotive. I guess they must be doing something right I keep coming back. More

by birdstreet99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Alt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2024

When I walked in I was greeted by several Gentlemen. They were all very Helpful and kind. I asked One of them about the salesman I talked To you yesterday and he was with me shortly! The dealership w More

by Tennyson3038
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben Gavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The sales manager, I forgot his name and Clinton
Mar 26, 2024 -

Tennyson3038 responded

Thank you Ben Gavin! You made the sale so easy and you went the extra mile to make me a good deal! I appreciate All of your time and help! I am Very happy with my new vehicle! Sales manager was very kind and thanked me personally for my business! Clinton took time out to show me a lot of options on my new purchase! Such a positive experience! Thanks again!

March 25, 2024

The team was really helpful in making sure I got the right vehicle for me and my fiancé More

by Rick JamesV2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Gavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2024

Customer service is excellent. Jackson Russell came out in the blowing snow and cold wind to show me several vehicles. I went back about a week later to actually look when it wad More

by pebblepeel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackson Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Gastineau
5.0
This rating includes all reviews, with more weight given to recent reviews.
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