Tom Kelley Cadillac

My Cadillac team is excellent! ! They really listen to my issues and the make sure they fix everything correctly the first time around!! I would not go anywhere else!! ! They really listen to my issues and the make sure they fix everything correctly the first time around!! I would not go anywhere else!! More

Great group of people-they all are very helpful. Love my Cadillac -already have had a little trip. Love my Cadillac -already have had a little trip. More

Its always a pleasure to buy cars thru Jason! We have bought several cars at Kelley's and Jason is always professional, knowledgable, and efficient. He makes sure he takes care of his customers! We have bought several cars at Kelley's and Jason is always professional, knowledgable, and efficient. He makes sure he takes care of his customers! More

Customer service is excellent. Prices are reasonable and the people are nice. Sometimes it is hard to get someone to answer the phone which is my only criticism. Appointments are Prices are reasonable and the people are nice. Sometimes it is hard to get someone to answer the phone which is my only criticism. Appointments are easy to get and they complete the job quickly and correctly. More

I have been a Cadillac owner for many years. John Rittenhouse is wonderful to deal with. He makes my service appointments easy. Explains what needs to be done and why. John Rittenhouse is wonderful to deal with. He makes my service appointments easy. Explains what needs to be done and why. More

The day finally came, went to pick up my new 2025 XT5 and drove home in my same car I drove to dealership with. Car had to have fuel tank replaced, took approx. 1 week. I did talk them into putting on all 4 drove home in my same car I drove to dealership with. Car had to have fuel tank replaced, took approx. 1 week. I did talk them into putting on all 4 splash guards though, thinking it was only going to be a couple days. When I found out a whole week, I did receive a 2025 XT5 demo car in place of mine, but couldn't get a Lyrica and tried to get the running boards also installed complementary for the inconvenience, but was a no go. I am 65 and this was my first car I ever bought from a dealer. Things happen, so stay cool calm and collect. I would suggest buying from Kelley Cadillac, my salesman Jackson was great and so was the floor manager Chris. More

It seems like when you walk in looking for a service writer, nobody wants to make eye contact with you. They all act like it's someone else's job to help you. They do not make you feel welcome there at writer, nobody wants to make eye contact with you. They all act like it's someone else's job to help you. They do not make you feel welcome there at all More

Very professional, concern, efficient and timely. . very pleased with service provider and pleased with my service. . very pleased with service provider and pleased with my service. More

Efficient, thorough, friendly and take good care of my car when it needs service biannually. car when it needs service biannually. More