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Tom Kelley Cadillac

Fort Wayne, IN

4.9
161 Reviews
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625 Grand Nat'l Dr

Fort Wayne, IN

46804

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Showing 161 reviews

July 15, 2023

The sales people very nice thay worked with me on the trade of my truck and worked with the other dealer to get my seat belt fixed so I could get my car and thay got my radio working More

by Bobbyneal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Gavin
Jul 18, 2023 -

Tom Kelley Cadillac responded

Thank you so much for taking the time to share your feedback with us, Bobby! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Tom Kelley Cadillac Team!

July 08, 2023

Jackson was great and enjoyed the buying experience. I think we got a good truck for what we paid. Not a fan of my monthly payment or interest rate but that isn’t their fault. When you put nothing down More

by mebammerlin79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackson Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Washington
Jul 13, 2023 -

Tom Kelley Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Tom Kelley Cadillac Team!

June 18, 2023

Great experience, Ben was great. It was a great friendly, no pressure experience. Thank you! More

by Rich.hoover
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Gavin
Jun 21, 2023 -

Tom Kelley Cadillac responded

Rich, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Tom Kelley Cadillac Team!

June 15, 2023

Buying cars at Tom Kelley is a great experience. Friendly, fun employees and no pressure. More

by nancy.mickley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Alt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonya Sypaseuth, Ben Gavin
Jun 20, 2023 -

Tom Kelley Cadillac responded

Thank you for this amazing review, Nancy! We really appreciate your business. Sincerely, The Tom Kelley Cadillac Team!

June 12, 2023

Ben was our salesman and he was awesome! He answered all of our questions and when we left we had full knowledge of every aspect of our vehicle! I would highly recommend him to anyone lookin More

by T.chalfant
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben Gavin
Jun 14, 2023 -

Tom Kelley Cadillac responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Tom Kelley Cadillac Team!

June 11, 2023

By far the best dealership experience I've ever had! Ben worked with me and was super thorough going through all of the paperwork; that was much appreciated. I would 110% recommend buying a vehicle from More

by ssolomo1234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Gavin
Jun 13, 2023 -

Tom Kelley Cadillac responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Tom Kelley Cadillac Team!

June 10, 2023

Our salesman, Ben Gaven, was extremely helpful and patient throughout our entire new vehicle purchase. Product specialist, Quenton, gave us an excellent walk through of the features of the car and his More

by Carey
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Product Specialist Quenton, Ben Gavin
Jun 13, 2023 -

Tom Kelley Cadillac responded

Carey, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Tom Kelley Cadillac Team!

June 07, 2023

The staff, especially Ben Gavin, was very friendly and they made the buying process quick and easy. More

by TiffanyPerry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Gavin
Jun 09, 2023 -

Tom Kelley Cadillac responded

Tiffany, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Tom Kelley Cadillac Team!

June 06, 2023

The staff at Tom Kelley Cadillac is very professional and welcoming. I would highly recommend anyone to go through the process of buying a vehicle with them. I didn’t purchase my new vehicle at Tom Kelley’s More

by jobice01
Recommend Dealer
Yes
Employees Worked With
Jackson Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Tom Kelley Cadillac responded

We cannot thank you enough for your wonderful review of Tom Kelley Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Tom Kelley Cadillac Team!

June 03, 2023

He knew what I wanted and got it for me at the right time!!!! He was awesome More

by Dustindupriest
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Gavin
Jun 06, 2023 -

Tom Kelley Cadillac responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Tom Kelley Cadillac Team!

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