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Tom Kelley Cadillac
Fort Wayne, IN
158 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 158 reviews
August 22, 2018
Bill Bodecker I came back to Kelley automotive because of the way Bill treated me and how well the entire team works together. My experience was so good that I wil I came back to Kelley automotive because of the way Bill treated me and how well the entire team works together. My experience was so good that I will buy another vehicle from Kelly Automotive because of it. More
by Ezup
Employees Worked With
Bill bodecker
August 02, 2018
Rachel is a class act! I cant say enough about how pleased I am with the sales transaction. Ive purchased many cars through many dealerships over the years and I must say th I cant say enough about how pleased I am with the sales transaction. Ive purchased many cars through many dealerships over the years and I must say that Tom Kelley Cadillac is by far my choice for future purchases. The warm welcome from Tom Kelley himself impressed me the most. And my salesperson Rachel, was very kind, easy to work with, funny, and very knowledgeable in her position. This is the kind of dealership one would want to hang out at even if you were not purchasing an autombile. With the friendly sales staff, the beautiful facility and great pricing on cars, The Tom Kelley Auto Group should strongly be considered when buying your next car. They will definitely be involved in my future automobile purchases. Thank You Mr. Kelly and Rachel for such a pleasant experience! More
by RobotGuy
Employees Worked With
Rachel Cook (10 Stars), Ashley Hammerel
July 23, 2018
Purchased a used vehicle! I recently purchased a used truck, the salesman was very knowledgeable about the vehicle. It was after the purchase we started having issue. There nee I recently purchased a used truck, the salesman was very knowledgeable about the vehicle. It was after the purchase we started having issue. There needed to be a few things fixed and the salsman told me to call and he would take care of scheduling it in . I called and texted him for 2 to 3 weeks before he got back with me . He told me he had to run it by his manager and get it scheduled in and he would get back with me and I waited another week or more and nothing. I finally called to ask to speak to someone higher up. That's when the sales manager James called me back and with in 15 min he had my vehicle scheduled in so the issues could be resolved. James was very nice and professional, the salesman that sold the truck to me did not make him aware of anything. In the end I am satisfied. Kyle was the salesman he started off impressive, but by the end he was worthless, not happy with him at all. Everyone else was great. More
by Travis
Employees Worked With
Kyle ,James , JT
June 30, 2018
Excellent I bought a volvo xc60. But this website doesn't allow me to select this make. There are only two options, Cadillac and Saab. Excellent service. I bought a volvo xc60. But this website doesn't allow me to select this make. There are only two options, Cadillac and Saab. Excellent service. More
by Bin12345
Employees Worked With
Rachel Cook
May 23, 2018
Raul Torres & Kelley Cadillac Top Notch Raul Torres made buying a new car a very pleasant experience. He was easy to work with, very professional, and honest. Top notch. All in all a great e Raul Torres made buying a new car a very pleasant experience. He was easy to work with, very professional, and honest. Top notch. All in all a great experience. More
by Larry_70
Employees Worked With
Josh in finance very professional and personable.
May 22, 2018
New car delivery orientation Rachael Cook gave an in depth unhurried training session to us on all the new technical features of the XT5 Cadillac. Thank you very much! She invit Rachael Cook gave an in depth unhurried training session to us on all the new technical features of the XT5 Cadillac. Thank you very much! She invited us to call or stop in any time after we drive the car and adjust. Good service with a smile! Anne and Ernie Keller More
by egk
Employees Worked With
R Cook John Rittenhouse - Lindsay- James Yoder-and Jim Kelly
April 10, 2018
No problems, smooth and easy process! No high pressure tactics and purchase process was smooth and easy as it should be. purchased new BMW not a Cadillac but BMW wasn't and option yet No high pressure tactics and purchase process was smooth and easy as it should be. purchased new BMW not a Cadillac but BMW wasn't and option yet as Kelley just took over it. More
by TLB
Employees Worked With
Dealt with Bill Bodecker and Rob Miller
April 08, 2018
Exceptional Customer Service 3rd vehicle I've purchased from Kelley Cadillac. It’s been amazing each and every time. See Jason Alt or Bill Bodecker today for your next car. You wi 3rd vehicle I've purchased from Kelley Cadillac. It’s been amazing each and every time. See Jason Alt or Bill Bodecker today for your next car. You will NOT be disappointed! More
by Denise
Employees Worked With
Jason Alt, Bill Bodecker
March 30, 2018
Car purchase JASON ALT SOLD ME CAR. WAS I PLEASED? YES. WOULD I SEND CUSTOMERS? MOST DEFINITELY. ALL QUESTIONS I HAD WAS ANSWERED. GOOD JOB JASON.AND I APPRECIT JASON ALT SOLD ME CAR. WAS I PLEASED? YES. WOULD I SEND CUSTOMERS? MOST DEFINITELY. ALL QUESTIONS I HAD WAS ANSWERED. GOOD JOB JASON.AND I APPRECITED ALL YOUR SERVICE More
by Car shop
Employees Worked With
Jason Alt
March 20, 2018
Very satisfied ....recommend this dealership.....BEST SERVICE DEPARTMENT IN FORT WAYNE !..... Jason Alt took care of all my needs when it came to purchasing my e ....recommend this dealership.....BEST SERVICE DEPARTMENT IN FORT WAYNE !..... Jason Alt took care of all my needs when it came to purchasing my escalade....thank you Kelley automotive. More
by Rowsmokie
Employees Worked With
Jason alt
