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Tom Kelley Cadillac

Fort Wayne, IN

4.8
407 Reviews
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625 Grand Nat'l Dr

Fort Wayne, IN

46804

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Showing 407 reviews

July 11, 2025

John, in Cadillac service, is excellent and a great representation of Tom Kelley Cadilac. Quinton also is very personable and a pleasure to work with More

by RJSNYDER1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quinton McGhee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Nino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John in service
July 11, 2025

They are Friendly, accommodating, they provide shuttle service, you get a nice clean car back More

by ANGMARMIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2025

Would recommend their service Both are client driven for customer satisfaction. Kind, considerate and very responsive More

by Dkees
Recommend Dealer
Yes
Employees Worked With
KayLyne. She is fantastic. Also general service manager.
July 10, 2025

I have always been very impressed with all your staff and how responsive they are . More

by Dotoneil40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
We always worked with Chuck Roth until his retirement.
July 10, 2025

This dealership is the only dealership I would ever use to buy a Cadillac! My salesman, Jackson Russell was so knowledgeable, not pushy, and I believe he went above and beyond for me from arranging the tes More

by RETTATOO
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jackson Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2025

Always a good experience. Service video provided, service was timely and I was shuttled to my office and back. Thank you to my service advisor John. More

by d.osika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rittenhouse
July 09, 2025

Never a problem, excellent service . Never a problem excellent service. When John Rittenhouse leaves so will I. More

by Dennis Accavallo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clontz
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2025

Routine oil change very unhappy my car only has 6000 miles on it and the underneath was covered in oil from carelessness. Only reason we noticed was a spot on our garage floor. More

by urcatcher22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
July 07, 2025

Everyone made the car buying process very easy. Every one that I worked with was extremely helpful and kind! More

by Natalie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Nino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2025

John Rittenhouse has been my service supervisor for many cars and trucks and over 25 years. I followed John from Dodge to Kelly. He has been genuine and professional every time and gotten me thru some majo More

by indiancr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rittenhouse
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