Tom Kelley Cadillac

John is always helpful lets me know what work is due to be done. The work was done quickly and they let me know when they were done. The lounge is comfortable to wait in, and they also offer coffee, hot be done. The work was done quickly and they let me know when they were done. The lounge is comfortable to wait in, and they also offer coffee, hot chocolate, water etc. while you wait. My car was washed and shined when when the service was done. I appreciate that. More

Brandon is amazing. Not only did he got me in on the same day for service, but he is also very respectful and courteous. Not only did he got me in on the same day for service, but he is also very respectful and courteous. More

Jackson Russell was very thorough in explaining the operation of all the vehicle options. He helped set up my new vehicle to my preferences. I would definitely recommend Jackson to anyone looking for a operation of all the vehicle options. He helped set up my new vehicle to my preferences. I would definitely recommend Jackson to anyone looking for a new vehicle. Very pleased. More

Jackson went above and beyond during my purchase of my new vehicle. Team was great new vehicle. Team was great More

John Rittenhouse was FANTASTIC! He kept me updating the status of my work. Then at the end after They walked and vacuumed my car, he took my car to their body shop to have an es He kept me updating the status of my work. Then at the end after They walked and vacuumed my car, he took my car to their body shop to have an estimate on some minor repairs. Thanks to the Tom Kelly team. I thought they were just trying to impress me when they said I w as now dealing with the top customer service team! More

Nice to deal with ok ok ok ok ok ok ok ok ok ok ok More

Jason was very friendly and helped us out that day. He answered all our questions. I will come back when I need another vehicle. He answered all our questions. I will come back when I need another vehicle. More

John and the rest of the service team are amazing! Always welcoming and great to work with. Always welcoming and great to work with. More

1. It was shared that the part (ATS CUE screen replacement) was not available. I shared that they had the part and was quoted a price that I provided. Further research noted they did in fact have replacement) was not available. I shared that they had the part and was quoted a price that I provided. Further research noted they did in fact have the part. 2. I had a $100 coupon that was documented but not applied at the time of payment. After further conversations, it was apply. 3. It was shared that the cadillac went through the car wash but it did not. The same was also communicated after the last oil change, but such did not occur either. More