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Tom Kelley Cadillac

Fort Wayne, IN

4.8
328 Reviews
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625 Grand Nat'l Dr

Fort Wayne, IN

46804

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Showing 328 reviews

July 28, 2025

Great service. Good folks. I have been a customer for 10 years and will continue to do business there More

by LALAGIRL4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Alt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Nino
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2025

They said they wanted to make it happen and they did exactly what they said they would do and more! More

by HERMANGORDY
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jason Alt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Clontz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Nino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2025

Jackson Russell was very professional. We appreciated him making the extra effort to make our purchase easier More

by TERRYFEIGHTNER
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jackson Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2025

Awesome service! I have always have great service there and there service department plays.careful attention to detail More

by TONY@ASHCREST.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yoder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Alt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quinton McGhee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Clontz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2025

Everything was great except how long it took. . for a oil change it took way too long. More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager great
July 23, 2025

Routine oil change and answered the questions regarding my recall on my Cadillac Clean dealership able to work while waiting with free Wi-Fi and comfort More

by TERRISTUCKEY1
Recommend Dealer
Yes
Employees Worked With
Service department
July 22, 2025

Service was great as always. John is attentive to customer needs. I truly like the attention to detail that John and Kelley provide. More

by CRAIGELLISLLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rittenhouse
July 19, 2025

The Kelley Cadillac Service Center is excellent! John Rittenhouse and the service team have taken care of my auto service needs since 2012. I highly recommend them to those seeking automotive serv More

by LIEGEMAN56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Alt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Nino
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2025

I'm very happy with the sales team. They took great care of me through the entire process. More

by grant-porter
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Alt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Clontz
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2025

All ways on time and all ways right. I appreciate the care they take with my automobiles. More

by DEVERAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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