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Tom Kelley Cadillac

Fort Wayne, IN

4.9
216 Reviews
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625 Grand Nat'l Dr

Fort Wayne, IN

46804

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Showing 216 reviews

May 02, 2025

Fast,efficient, and friendly My experience overall was great I came in they had an opening and installed and programmed an OEM part that I purchased. More

by KENCLARK0108
Recommend Dealer
Yes
Employees Worked With
John Rittenhouse
May 02, 2025

The dealership is helpful through the sale of the vehicle all the way to having the vehicle service good courteous people and very knowledgeable More

by MRBLUECAV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025

Everyone we spoke with was pleasant, helpful and professional. The car was well detailed and the entire transaction was very smooth. More

by Bobtrgo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Alt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quinton McGhee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Clontz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Nino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025

Totally impressed by this dealership, everything that was stated to me was honest. I purchased a pre-owned vehicle and was treated like a prime buyer. The car was immaculate and and fully serviced, ther More

by JOEFEFF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Alt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Nino
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2025

It was ok. I had to return to sign a paper that did not go through on iPad. I prefer to be able to test drive a vehicle without a sales person riding along and More

by Ridge6995
Recommend Dealer
Yes
Employees Worked With
Charlie Howe
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Howe
April 29, 2025

Buying anew Cadillac from Tom Kelley Cadillac an dJackson Russell was a very pleasurable experience. I highly recommend the dealer and Jackson Russell the saleman. More

by jlcox0
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jackson Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Clontz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2025

Service is timely and is done in a timely manner. Chairs and seats are provided for us More

by BOBBIE.IWOBI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John H
April 23, 2025

It was a positive buying experience! Jackson Russell and James Yoder both are excellent to deal with. The service that I get at Tom Kelley's is very good and important to me. I woul More

by sbailey15
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Yoder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Nino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Haines
April 23, 2025

Jackson made buying our newest family car a breeze! Never had a car buying experience go so smoothly. Bonus points for also hooking my 4 year old up with a hot wheel truck. My son wants to go back ju More

by chris.arca4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackson Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Nino
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2025

I had a great experience. Quinton McGhee was a great salesman and very helpful. Thanks More

by SENROSE25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quinton McGhee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Nino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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