Back

Tom Kelley Cadillac

Fort Wayne, IN

4.8
328 Reviews
Contact Dealership

625 Grand Nat'l Dr

Fort Wayne, IN

46804

Directions

Filter Reviews by Keyword

By Type

Showing 328 reviews

June 30, 2025

They are always kind a the job gets done. I am happy to know them and appreciate their experience. More

by SLH0
Recommend Dealer
Yes
Employees Worked With
John Rittenhouse and his daughter Kayleigh
June 30, 2025

Service is always top notch and efficient staff is very courteous and friendly and pricing is good More

by KAREN1HARPEL
Recommend Dealer
Yes
Employees Worked With
John
June 30, 2025

If it wasn’t for the rude receptionist, I’d at least had gave it a four star. Mechanic was on par customer service poor. More

by jesseg199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Receptionist
June 29, 2025

While Kelly’s have serviced my Cadillacs for years, I was pleasantly surprised that they also took on my 17 year old Saturn. They did a great job getting it ready to drive reliably. More

by kent.bruner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
June 28, 2025

Always an availability and knowledgable staff to deal with concerns when we have questions about our vehicles More

by TLCASTALDI
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Yoder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Alt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John in Servive
June 27, 2025

They do the best they can to get someone into the right vehicle. And the vehicle they need. More

by WHITESMECHANIC
Recommend Dealer
Yes
Employees Worked With
Grant
June 27, 2025

Can’t stand the up selling when I’m there for just a service. That why I quit going to your Chevy service More

by SKIDID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
June 26, 2025

Brandon is amazing. Not only did he got me in on the same day for service, but he is also very respectful and courteous. More

by NMEYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service center
June 26, 2025

John is always helpful lets me know what work is due to be done. The work was done quickly and they let me know when they were done. The lounge is comfortable to wait in, and they also offer coffee, hot More

by TWHEEL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rittenhouse
June 26, 2025

Pleasant to work with, our service manager and our salesperson very helpful to us every time More

by moxie0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Alt
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
9
...