Tom Kelley Cadillac

Chris and Charlie were great to work with. Both answer all my questions and worked within my timeline to find me a great car. Both answer all my questions and worked within my timeline to find me a great car. More

Jackson made our new car buying experience so easy and when it came to making a deal he went to bat for us. He is awesome and very knowledgeable. Thanks Jackson when it came to making a deal he went to bat for us. He is awesome and very knowledgeable. Thanks Jackson More

Jackson went above and beyond. Would definitely come back for our next car purchase. Thank you Jackson. Would definitely come back for our next car purchase. Thank you Jackson. More

Best experience ever when buying an automobile. Jackson Russell was very professional and a fun person to deal with.Wish more people in this world had his work ethic and personality.If he ever comes Jackson Russell was very professional and a fun person to deal with.Wish more people in this world had his work ethic and personality.If he ever comes through Auburn Al.I hope he contacts me.Also the financing was quick and smooth.I feel that the people I came in contact with are very knowledgeable and professional. More

Jackson was awesome! He was extremely knowledgeable and by far the most professional person I worked with in my car search. The waiting area was perfect for our kids so He was extremely knowledgeable and by far the most professional person I worked with in my car search. The waiting area was perfect for our kids so my wife and I could focus on the car. More

Everyone is friendly and helpful when I came to buy my new vehicle. Jackson did a great job getting the deal I wanted. When I need another vehicle I will definitely be back to Tom Kelly Cadillac. new vehicle. Jackson did a great job getting the deal I wanted. When I need another vehicle I will definitely be back to Tom Kelly Cadillac. More

Brendin was very good! Highly knowledgeable of the Cadillac and all its features, he was very patient and kind Highly knowledgeable of the Cadillac and all its features, he was very patient and kind More

It all started with my online request to be contacted regarding my interest in the 2024 Buick. This took place on Wednesday at 5:16pm. Immediately, I received a response from Michelle Haines and an ap regarding my interest in the 2024 Buick. This took place on Wednesday at 5:16pm. Immediately, I received a response from Michelle Haines and an appt was scheduled for 10am that following morning. When I thought things could not get any better....it did! I was sent a video to my phone by Salesman, Jackson Russell. He stated my name, introduced himself and showed a video of the entire car. WOW! I have shown this video too numerous people, and everyone is in AWE! When we arrived the following morning, and thinking things could not get any better-IT DID! On the parking lot next to the car we eventually purchased, was a sign that read "This 2024 Buick Encore is reserved exclusively for Glenda!" Russell Jackson was awesome and the BEST! He was patient, very detailed and answered all our questions. Then, we just thought, this is it, it can't get any better BUT it did! Tom Kelley and his son, Jim Kelley walked into the office and introduced themselves. I I have to admit, I was sort of star struck! The whole process of purchasing the vehicle went smoothly and a huge thanks to Conner for working with us to complete the paperwork. Great guy and easy to work with. We arrived the next day to pick up our beautiful vehicle and low and behold, just when we thought, okay this is it, it will not get any better, IT DID! On top of our new purchase was a huge beautiful black bow. Who does that? We were than introduced to Brendin Gerdom. This just took our awesome experience to the next level. We loved Brendin because of his extensive knowledge and expertise. He explained and walked us through all the bells and whistles inside and outside of the Buick. He admitted there was more he could show us, but did not want to overwhelm us. For that we were grateful....lol! He offered his services anytime and assured us we could contact him for any question or concern. This made us feel really good because there is a lot to learn but he put us at ease. We are thrilled about our new vehicle purchase but more so, of the beyond the call of duty customer service we received. A huge thank you to all who were in involved in our purchase and a congratulations to Tom Kelley for having such an outstanding team. Great job everyone!! Walter and Glenda Ervins More

Jackson Russell , was the best buyers rep. EVER. Connor did a great job finishing the paperwork and Brendin showed me how everything worked. A GREAT TRANSACTION EVER. Connor did a great job finishing the paperwork and Brendin showed me how everything worked. A GREAT TRANSACTION More

Salesman was very nice answering all questions after the car was purchased they took the time to show you all the features as well car was purchased they took the time to show you all the features as well More