Back

Tom Kelley Cadillac

Fort Wayne, IN

4.9
111 Reviews
Contact Dealership

625 Grand Nat'l Dr

Fort Wayne, IN

46804

Directions

Filter Reviews by Keyword

By Type

Showing 111 reviews

April 08, 2018

Exceptional Customer Service 3rd vehicle I've purchased from Kelley Cadillac. It’s been amazing each and every time. See Jason Alt or Bill Bodecker today for your next car. You wi More

by Denise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Alt, Bill Bodecker
Apr 11, 2018 -

Tom Kelley Cadillac responded

Denise, it was a pleasure to read about your third car-buying experience at Tom Kelley Cadillac. Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Jason and Bill provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Best regards, James Yoder, 260-434-4800, jyoder@kelleyauto.com

March 30, 2018

Car purchase JASON ALT SOLD ME CAR. WAS I PLEASED? YES. WOULD I SEND CUSTOMERS? MOST DEFINITELY. ALL QUESTIONS I HAD WAS ANSWERED. GOOD JOB JASON.AND I APPRECIT More

by Car shop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Alt
Apr 03, 2018 -

Tom Kelley Cadillac responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Jason assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Kind regards, James Yoder, 260-434-4800, jyoder@kelleyauto.com

March 20, 2018

Very satisfied ....recommend this dealership.....BEST SERVICE DEPARTMENT IN FORT WAYNE !..... Jason Alt took care of all my needs when it came to purchasing my e More

by Rowsmokie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason alt
Mar 21, 2018 -

Tom Kelley Cadillac responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Tom Kelley Cadillac's Service Department. Regards, James Yoder, 260-434-4800, jyoder@kelleyauto.com

March 09, 2018

Great Service Great staff and service! Kaleb was very helpful in answering all my questions both before and after the sale. The car is immaculate. We’re so happy wi More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaleb, Yoder
Mar 16, 2018 -

Tom Kelley Cadillac responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Regards, James Yoder, 260-434-4800, jyoder@kelleyauto.com

March 02, 2018

Awesome Great service and care. I have been most impressed with the care they continue to give even after the sale! I love my new to me car! Thanks Raul! More

by Ted and jenny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul
Mar 04, 2018 -

Tom Kelley Cadillac responded

We appreciate your input. Glad to hear that you are impressed with the customer service and care you experience from our team. If there is anything more we can do for you please come back and see us any time! Take care! Best, James Yoder, 260-434-4800, jyoder@kelleyauto.com

March 01, 2018

XT5 Purchase Purchased a XT5 crossover this past week, worked with Bill Bodecker and the transaction was smooth and easy, never felt pressured into a decision and More

by Birdieguy64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James and Brandon
Mar 01, 2018 -

Tom Kelley Cadillac responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Bill was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, James Yoder, 260-434-4800, jyoder@kelleyauto.com

February 05, 2018

Outstanding Service John Rittenhouse at Kelley Cadillac provides consistently professional, prompt, and outstanding service for me every time. I can't say enough good thi More

by KirkJohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Rittenhouse
Feb 05, 2018 -

Tom Kelley Cadillac responded

At Tom Kelley Cadillac, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, James Yoder, 260-434-4800, jyoder@kelleyauto.com

February 04, 2018

Exceptional Professionalism Kaleb Turrubiates was very professional and patient walking us through the process. He went the extra mile meeting our expectations. He being bi More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaleb Turrubiates
Feb 05, 2018 -

Tom Kelley Cadillac responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Please let us know if we can ever help you in the future. Sincerely, James Yoder, 260-434-4800, jyoder@kelleyauto.com

January 29, 2018

V60 Volvo purchase Kaleb helped me purchase my new car, a Volvo V60. He was professional, knowledgeable and on time. Kaleb spent time explaining the new features & answe More

by Beau
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaleb Turrbiates
Jan 31, 2018 -

Tom Kelley Cadillac responded

Beau, taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us! Sincerely, James Yoder, 260-434-4800, jyoder@kelleyauto.com

December 21, 2017

Bill was amazing to work with! Bill and the entire Kelley staff were wonderful to work with. Their service was outstanding!! My family has been long time customers and their 100% c More

by Angela I.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Bodecker
...
9
...