Tom Kelley Cadillac - Service Center

I was taken in at the last minute for an oil change. They said it would take about an hour. It did take two hours. They said it would take about an hour. It did take two hours. More

front door service, kept me updated on my vehicle progress and went above and beyond to see that I had great service. Thank you, KayLyne progress and went above and beyond to see that I had great service. Thank you, KayLyne More

My first experience and it was a good one. They did the offer paperwork and the payment wasn't where I wanted so I made a counteroffer late afternoon and they agreed to it by the next morning. They did the offer paperwork and the payment wasn't where I wanted so I made a counteroffer late afternoon and they agreed to it by the next morning. More

It took 2 1/2 hours for my oil change. After 90 minutes, I was offered a ride home and that it would be another 20-30 minutes if I needed to wait. After 90 minutes, I was offered a ride home and that it would be another 20-30 minutes if I needed to wait. More

They are not pushy they explain things very well and try to help as much as they can to help as much as they can More

They are knowledgeable and efficient. Most of all they promptly take care of the issue as well as taking care of a recall in addition to my concern. They are always kind and friendly and Most of all they promptly take care of the issue as well as taking care of a recall in addition to my concern. They are always kind and friendly and address me by name. They are the best. More

John helped me with my vehicle services and is amazing to work with. Great work. work with. Great work. More

It was very professional and everyone was very nice. Was done to my satisfaction. I was happy with the experience. Was done to my satisfaction. I was happy with the experience. More

The dealership is helpful through the sale of the vehicle all the way to having the vehicle service good courteous people and very knowledgeable all the way to having the vehicle service good courteous people and very knowledgeable More

Fast,efficient, and friendly My experience overall was great I came in they had an opening and installed and programmed an OEM part that I purchased. great I came in they had an opening and installed and programmed an OEM part that I purchased. More