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Tom Kelley Cadillac - Service Center

Fort Wayne, IN

4.8
103 Reviews

103 Reviews of Tom Kelley Cadillac - Service Center

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July 15, 2025

Your dealership people are always kind and friendly and eager to take great care of my Cadillac. You get me in and out of your service center within an hour every time! My car runs quiet and smooth and I'm More

by jerrynuerge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Yoder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Alt
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2025

The dealership is very clean and the staff are very nice , The service crew do nice work More

by Vern1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
July 14, 2025

Picked up my Escalade for recall work and returned it back to my house while I was as work. Very convenient More

by krillenberger22
Recommend Dealer
Yes
July 13, 2025

Excellent. Took care of us really well They listened to our needs and took care of us fully and fast!!! More

by SOPIKB
Recommend Dealer
Yes
July 13, 2025

I always receive excellent service and hospitality. The new car wash is a plus. Thanks! More

by BLAINETODDADAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Yoder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Nino
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2025

John, Cody, and Kaylynn are the best! They take great care of their customers! Great service! More

by csg_tlc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clontz
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2025

great communication. really enjoy the team. they are tremendous. i would recommend them to my friends More

by ROBGRIGGS44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
July 11, 2025

They are Friendly, accommodating, they provide shuttle service, you get a nice clean car back More

by ANGMARMIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2025

Amazing service the communication dayto day. The video sent on what my issues were with the engine beyond expectations. Thankyou. Matthew harris More

by Matthw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Yoder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Alt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quinton McGhee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Clontz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Nino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2025

John Rittenhouse is awesome. He goes above and beyond to insure service issues are addressed. He has exceptional customer service. More

by bridget.dolo.johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service John Rittenhouse
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