Tom Kelley Cadillac - Service Center

They are courteous and prompt, offering to pick up my vehicle from home or provide a loaner. vehicle from home or provide a loaner. More

Prompt and friendly Never have had a bad experience at dealership. I'm usually happy with service. dealership. I'm usually happy with service. More

My Cadillac team is excellent! ! They really listen to my issues and the make sure they fix everything correctly the first time around!! I would not go anywhere else!! ! They really listen to my issues and the make sure they fix everything correctly the first time around!! I would not go anywhere else!! More

Customer service is excellent. Prices are reasonable and the people are nice. Sometimes it is hard to get someone to answer the phone which is my only criticism. Appointments are Prices are reasonable and the people are nice. Sometimes it is hard to get someone to answer the phone which is my only criticism. Appointments are easy to get and they complete the job quickly and correctly. More

I have been a Cadillac owner for many years. John Rittenhouse is wonderful to deal with. He makes my service appointments easy. Explains what needs to be done and why. John Rittenhouse is wonderful to deal with. He makes my service appointments easy. Explains what needs to be done and why. More

It seems like when you walk in looking for a service writer, nobody wants to make eye contact with you. They all act like it's someone else's job to help you. They do not make you feel welcome there at writer, nobody wants to make eye contact with you. They all act like it's someone else's job to help you. They do not make you feel welcome there at all More

Very professional, concern, efficient and timely. . very pleased with service provider and pleased with my service. . very pleased with service provider and pleased with my service. More

Efficient, thorough, friendly and take good care of my car when it needs service biannually. car when it needs service biannually. More

All of the service advisors are the best I’ve ever dealt with. They are polite, insightful, and speedy. I drive my cars from almost an hour away and drive past multiple gm dealerships just to work with them with. They are polite, insightful, and speedy. I drive my cars from almost an hour away and drive past multiple gm dealerships just to work with them. More