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Tom Kelley Volvo Cars

Fort Wayne, IN

4.8
64 Reviews
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910 Ave of Autos

Fort Wayne, IN

46804

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Showing 64 reviews

August 05, 2020

As of today the single WORST car buying experience ever. They can’t get paperwork done in a timely manner to transfer title and registration, now my former creditor wants to repossess my trade as they haven More

by S90Blacksheep
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ben Cauffman
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2020

Excellent Car Buying Experience I never thought a car purchase could be a nice experience but here it was. Salesman Ben was professional and accommodating. No complaints at all! More

by HeidiB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Kauffman
September 17, 2019

Great Support from financial manager and upper management Outstanding service from financial manager and upper management. I had some concerns with a particular salesperson, but those were quickly and comple More

by Kaylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Kelly and the head of the finance department
August 31, 2019

Volvo V90 Austin was great to work with in ordering this 2020 Volvo V90. His manager Jim was also a great asset when asking questions during the process. More

by Molly123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Kelley
July 16, 2019

Very Fast Purchase Austin was able to find the right car and bring it to Fort Wayne for me before I left for my vacation to the Niagara Falls. It only took 2 days to do More

by Chef Peng
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Cooney
June 27, 2019

Austin is Great! Have been trying to find the right car for six months. Came across this one Austin made it a pleasure to buy it would recommend coming back here for m More

by KeithS60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin, Slade, & Jim
May 11, 2019

Excellent service Pleasant, comfortable, informative, and supportive. Thanks to the staff for an unforgettable buying experience. Unfortunately I couldn’t get the plati More

by LaVonne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill, Brandon and Slade.
March 13, 2019

Outstanding Auto Sales and Service Since my beloved 2006 Volvo finally had its last days, I was fearful of replacing it with another auto. I searched for a used Volvo and compared it wi More

by Traceelynne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin, Brandon, Shade
January 09, 2019

Great service; great value We were starting to possibly purchase a newer vehicle and started looking online. Saw a vehicle on Sunday, test drove on Monday, and drove home with More

by Lisamae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin
July 23, 2018

Excellent Experience Austin was extremely knowledgeable and he wasn’t the typical high pressure sales man. That alone made the experience a great one! I would highly recom More

by Richsladybug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Cooney
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