Tom Naquin Chevrolet Cadillac Nissan

I previously wrote a review about this dealership. At this time I need to amend that review. At that time , I gave them a very bad review. I had purchased the used vehicle from them and had it deliver At this time I need to amend that review. At that time , I gave them a very bad review. I had purchased the used vehicle from them and had it delivered to my home in Illinois. When I received the vehicle, the windshield was cracked.\n And several other things seemed to be wrong.. I immediately called the dealer and let them know what was happening as it was delivered at night in the dark.I did not know everything that might be wrong.They said they would get back to me on Monday.As this was saturday night. I was told on Monday by Joey.They used car manager that they would replace the windshield. I scheduled the vehicle to get a new windshield that day.\n Following that.\n I took the car to my mechanic.\n Who with the inspection told me? I needed twenty four hundred dollars more worth of work to get it running properly. To shorten this story , the windshield was replaced and the dealership did send me a check for the total amount of the windshield. I thank mike gray for getting the check to me. As far as the rest of the work , I have not heard a word again from anyone , although I have sent them an invoice of what needed to be done. I still have not received any of the paperwork so as I can title and get plates for the car in my state. I am very appreciative that they covered the cost of the windshield. I am a seventy nine year old veteran on social security and every penny counts. At this time , I only hope they will do right by the rest of the repairs that need to get a car on the road that they sold. More

I have purchased several vehicles from Tom Naquin Nissan over the past 15 years - some used & some new. Their sales people are very easy to deal with. I always feel they listen to what I am looking for & d over the past 15 years - some used & some new. Their sales people are very easy to deal with. I always feel they listen to what I am looking for & do their best to put me into a great vehicle, I feel valued as a customer & I appreciate the professionalism of their staff. Their service department is also great! More

Such a terrible experience Took my Cadillac as AC not working they couldn’t figure it out for two hours and they called us to tell us they want us to pay 600 dollars to figure it out All dealers charge working they couldn’t figure it out for two hours and they called us to tell us they want us to pay 600 dollars to figure it out All dealers charge a flat fee for diagnostic They are the worst cadillac dealer I have ever dealt with Dishonest to say the least More

Wanted to give a big shout out to Jeff. Truly a very nice young man and great to work with! He was very helpful with our used car purchase. Appreciated this dealships honesty. Great pla Truly a very nice young man and great to work with! He was very helpful with our used car purchase. Appreciated this dealships honesty. Great place to buy a car!! More

The staff is friendly. They answered my questions. I definitely would consider buying from them again. They answered my questions. I definitely would consider buying from them again. More

Very helpful very nice. They work with you until you walked out with the car and what you wanted. They work with you until you walked out with the car and what you wanted. More

Very nice very friendly worked with you until you got the vehicle that you wanted very helpful vehicle that you wanted very helpful More

Wow im really pleased with my new Frontier got more for free than I could imagine highly recommended Dealership. free than I could imagine highly recommended Dealership. More

Our salesman was not pushy at all. We never felt any pressure to make a decision. The whole process of the sale from start to finish was very easy and simple. All the way down to our f We never felt any pressure to make a decision. The whole process of the sale from start to finish was very easy and simple. All the way down to our finance specialist. More