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Tom O'Brien Chrysler Jeep Dodge Ram - Indianapolis

Indianapolis, IN

4.0
91 Reviews

4630 E 96th St

Indianapolis, IN

46240

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Showing 91 reviews

November 27, 2020

For real, from the parts department to sales to the mechanics:techs that completed the job of putting on tires and a wheel; I was treated with respect and was cared for. Customer service is amazing. More

by Driver-Schwartz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, Steven, and those names I didn’t get
Apr 01, 2021 -

Tom O'Brien Chrysler Jeep Dodge Ram - Indianapolis responded

Driver-Schwartz, Thank you for trusting us to service your vehicle! We appreciate your kind words and your business. Terry O'Brien

November 24, 2020

Oil Change needed. The service personnel very efficient and personable. It was a pleasant and not too time-consuming visit. Will receive a call from the salesperson regarding my leased vehicle. More

by Geeda79
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Zack and 2 young people in Svc Dept
Apr 01, 2021 -

Tom O'Brien Chrysler Jeep Dodge Ram - Indianapolis responded

Geeda79, Thank you for sharing your experience and for your business! We look forward to helping you in the future. Terry O'Brien

November 16, 2020

David was awesome. He kept me in touch at all times about the services and what was being done! Cars running smoothly now and very happy with the customer service! More

by Kyla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Louderback
Apr 01, 2021 -

Tom O'Brien Chrysler Jeep Dodge Ram - Indianapolis responded

Kyla, Thank you for trusting us to service your vehicle! We appreciate your business. Terry O'Brien

November 06, 2020

Excellent, prompt service, as always! We have a long and pleasant history with the Tom O’Brien dealership which has continued through many years and several vehicles More

by JerrellMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Jaggers
Apr 01, 2021 -

Tom O'Brien Chrysler Jeep Dodge Ram - Indianapolis responded

JerrellMA, Thank you for your repeated business and your continued trust in our dealership! Terry O'Brien

October 28, 2020

WOW! After our horrible service experience any place would have no place to go but up but I was really impressed with Tom O'Brien. We have an exclusionary warranty that Kahlo took over a week to make on More

by jetiduncan1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
chad
Apr 01, 2021 -

Tom O'Brien Chrysler Jeep Dodge Ram - Indianapolis responded

jetiduncan1, I'm glad Chad took good care of you and got your Jeep back on the road. Thank you for sharing your experience and for your review! Terry O'Brien

October 10, 2020

I send an inquiry about a used car but didn’t receive a reply. You must have sold the unit. It was a Honda ridgeline More

by m.dreyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
None. It was an internet inquiry
Apr 01, 2021 -

Tom O'Brien Chrysler Jeep Dodge Ram - Indianapolis responded

m.dreyer, I'm sorry we didn't get back to you regarding the Ridgeline truck. Even if it was sold, we should have contacted you to let you know and to see if we had anything else in our inventory that would work for you. Let us know the next time you're in the market and we'll take good care of you! Terry O'Brien

June 08, 2020

Great service and explained everything that I needed to know and very pleasant people I really recommend it you are looking for a car to go here More

by rico_beatriz
Recommend Dealer
Yes
Employees Worked With
Chuck beasley
Apr 01, 2021 -

Tom O'Brien Chrysler Jeep Dodge Ram - Indianapolis responded

rico_beatriz, Thank you for your kind review and for your recommendation! We appreciate it. Terry O'Brien

May 31, 2020

Won’t be coming back. Technician revving my car in the parking lot. Speeding through back parking lot. Acting as is he was gonna hit his buddy with my car hitting the brakes at the last second. All around More

by rickydecker
Recommend Dealer
No
Employees Worked With
NA
May 21, 2020

Great sales staff and finance manager. I would recommend this dealership to anyone. Completely easy purchase. We look forward to our next vehicle from Tom O’Brien More

by Harper63
Recommend Dealer
Yes
Employees Worked With
Chuck Beasley
May 14, 2020

We were very impressed with the professionalism and courtesy we encountered throughout the whole sales process. At no time did we feel pressured or rushed. Thank you to all! More

by ontrie
Recommend Dealer
Yes
Employees Worked With
Kevin Corder, Chuck Beasley
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