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Tom Peacock Cadillac
Houston, TX
139 Reviews
Welcome to Tom Peacock Cadillac
Over four decades, Tom Peacock Cadillac has provided Houstonians with the finest automobiles, a world class facility, and a friendly, knowledgeable family of professionals. We pride ourselves on being Houston’s premier Cadillac dealer - offering goods and services that not only meet your expectations, but exceed them as well. Whether you are in the market to purchase your next vehicle or service your existing one, our goal is to make you feel as comfortable as possible. Call, email, or simply just stop in - we look forward to the opportunity to be of service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 139 reviews
January 07, 2018
Sales Experience I purchased an XT5. My salesman was Tommy Simon. The experience of his expertise and friendliness is awesome. I have purchased several vehicles from I purchased an XT5. My salesman was Tommy Simon. The experience of his expertise and friendliness is awesome. I have purchased several vehicles from him over the years. I have sent friends and family members to him and they have also purchased vehicles from him over the years. I wouldn't purchased my vehicles from any other salesman than Tommy Simon or Tom Peacock Cadillac. More
by Abigale
Employees Worked With
Helpful January 06, 2018
Professionalism Tommy Simon (salesperson) was very knowledgeable on the vehicle that was purchase. Very professional & articulate I'm satisfied with vehicle that I Tommy Simon (salesperson) was very knowledgeable on the vehicle that was purchase. Very professional & articulate I'm satisfied with vehicle that I purchase. I will refer this dealership and salesperson to family & friends More
by Jmhelai
Employees Worked With
January 02, 2018
Called to purchase a vehicle from out of state I called from out state, and gave the salesman all my personal information through email. I was called back five hours later and told me they sold the I called from out state, and gave the salesman all my personal information through email. I was called back five hours later and told me they sold the car. I’m mad that they ran a credit check then sold the car I was trying to buy. When I asked to speak to a manager he was like, “ well it’s the end of the year and if somebody come to buy the same car we going to sell it”. Poor communication with in this dealership. I’m even more disappointed after speaking with the manager. More
by Me willing
Employees Worked With
December 09, 2017
Vehicle Purchase I have bought a few vehicles from Tom peacock Cadillac and Ricco and mr Hicks always take care of me. Keep up the great service Gentlemen. I have bought a few vehicles from Tom peacock Cadillac and Ricco and mr Hicks always take care of me. Keep up the great service Gentlemen. More
by Demba975@gmail.com
December 05, 2017
New Car Purchase I recently purchased the Cadillac XT5. Tommy Simon was the sales person that handled the purchase. He was extremely professional, paitient and answe I recently purchased the Cadillac XT5. Tommy Simon was the sales person that handled the purchase. He was extremely professional, paitient and answered all of my questions. He made sure to inform me of all the options and perks available should I become a Cadillac owner. After the purchase, I noticed that a couple of the tires on the car were under inflated. I contacted Tommy and he invited me to stop by the dealership and he would inflate them for me personally. Talk about service after the sale. Thanks to Tommy, I am now a proud owner of a new Cadillac XT5. More
by T. Warren
Employees Worked With
December 02, 2017
Rude and poor service I have had more than one issue. The most recent is being old by a service advisor to take my car somewhere else as they cannot give me a loaner. When I have had more than one issue. The most recent is being old by a service advisor to take my car somewhere else as they cannot give me a loaner. When I bought the car I was told I could always get a loaner for service. I have not had an issue with getting one until today when I was told I must have an appointment and I should go somewhere else because they could not service my car. The service writer walked away from my car in the middle of the conversation and one of the sales managers laughed at me when I called to dealership. This is what Cadillac service looks like I guess. Very disappointed. More
by Amiller20
Employees Worked With
Tom Peacock
November 30, 2017
Freddie Powers is by far the best! I purchased my pre-owned SRX from Freddie Powers and he was the best salesman. He took care of me and made the experience great. I had a minor hiccup I purchased my pre-owned SRX from Freddie Powers and he was the best salesman. He took care of me and made the experience great. I had a minor hiccup with my vehicle and it had to be serviced. Freddie made sure everything was taken care of and now I'm up and rolling again. Thanks so much Freddie for your professionalism and always putting the customer first!!! T. Mayfield More
by tmay
Employees Worked With
November 29, 2017
FREDDIE POWERS IS GREAT!! My sister and I went to Tom Peacock looking for a used Cadillac. As none of the vehicles matched our expectations, we almost left. BUT -- while look My sister and I went to Tom Peacock looking for a used Cadillac. As none of the vehicles matched our expectations, we almost left. BUT -- while looking for a color chart, we met Freddie and discussed what we had in mind. He told us he could put us in a "new" vehicle that would be exactly what we wanted. Yeah - UnHuh - Sure. We went home never expecting to hear from him again. Almost immediately my phone rang and it was Freddie saying he had found exactly the color combinations we were looking for. So we agreed to meet the next morning to look at what he had available. Long story short, we drove out with our 2018 XT5 Cadillac and want to highly recommend Freddie and Tom Peacock in general. As this was our second purchase with them, we already knew that their service is excellent. PATRICIA MORRIS More
by POODLE SISTERS
Employees Worked With
November 28, 2017
Courtesy and helpful Without exaggerating I would say this an outstanding place to go for a luxury car. I stop by to check for a car after my car got flooded by Mrs Harvey Without exaggerating I would say this an outstanding place to go for a luxury car. I stop by to check for a car after my car got flooded by Mrs Harvey. I went there in my work clothes ant steel boots. My first contact was Ricco Brown. Him and his supervisor never look at me down. They treated me with respect. Ricco Brown worked with me to put me in a new XT5 of my Choice. A+ for that dealer. More
by Abdou
Employees Worked With
November 21, 2017
Wyatt is awesome! Wyatt always goes above and beyond for us and this is the second car that I’ve bought from Tom Peacock Cadillac and h Wyatt always goes above and beyo Wyatt always goes above and beyond for us and this is the second car that I’ve bought from Tom Peacock Cadillac and h Wyatt always goes above and beyond for us and this is the second car that I bought from Tom Peacock Cadillac and him. More
by Debrakaybarker
Employees Worked With
Wyatt McCulloch, Darrell McCormick
