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Tom Peacock Nissan

Houston, TX

4.8
978 Reviews

15300 North Freeway

Houston, TX

77090

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Showing 978 reviews

July 24, 2021

Tim was very helpful and passionate with great customer service . I came for a Sentra and left with something better than I expected. This is my 1st SUV and I’m very excited to take her on the road. More

by Leonbrush06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Willborn, Tom Peacock
Jul 28, 2021 -

Tom Peacock Nissan responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 21, 2021

I walked in and Tim was great. Even being new he still handled everything with professionalism. I'm glad I decided to stop in and purchase here. More

by Rhea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Jul 26, 2021 -

Tom Peacock Nissan responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 21, 2021

Tom Peacock Nissan does a great job…especially Pablo in the service department! He is very friendly and knowledgeable. Very happy with our Nissan Altima!😃 More

by Rrobison4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pablo
Jul 26, 2021 -

Tom Peacock Nissan responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 20, 2021

I'm very pleased with the service I received from Tom Peacock Nissan. This was the best service I have received from a Nissan dealer. My service advisor Pablo Rivera was very knowledgeable, helpful and f More

by rmlouise12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pablo Rivera Service Advisor
Jul 23, 2021 -

Tom Peacock Nissan responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Pablo does for Tom Peacock Nissan and our customers. Hope to see you again soon! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 20, 2021

Hands down this is the best service I have ever had! Every person I encountered here was friendly, knowledgeable and hard working. Scott is fantastic! I can not say enough positive things about him. More

by Russell Brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott, Feliz, Sonya , Tom Peacock
Jul 23, 2021 -

Tom Peacock Nissan responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 20, 2021

Pedro has 5 star customer service, he greeted me, and he explained my service options throughly, an sent a text when the shuttle was late. Shuttle guy is awesome! More

by Kaka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
Jul 23, 2021 -

Tom Peacock Nissan responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 17, 2021

The service was performed as promised. Most important is the customer service of Oswaldo. He really made the experience very pleasurable, I would go back to him. More

by conslov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
Jul 21, 2021 -

Tom Peacock Nissan responded

Thanks for the great feedback! We're very happy that Oswaldo was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 14, 2021

Tim Willborn was awesome! He understood our needs and went out of his way to help. We concluded the sale on his day off. We were busy and Tim cared about our schedule. I hope everyone has a good exper More

by Dsablatura
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nahn, Tom Peacock
Jul 19, 2021 -

Tom Peacock Nissan responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 10, 2021

Tim took great care of us, made everything very easy. Showed different cars and price points and laid everything out and explained the process throughly. More

by katie_fairbanks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Jul 14, 2021 -

Tom Peacock Nissan responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 09, 2021

Recently bought a 2019 Toyota Corolla Le. If I didn’t want into the door with every intention on buying a car I would’ve left in the car I showed up in. The salesmen I dealt with Fernando was on his phon More

by Thomas cain
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Peacock
Jul 13, 2021 -

Tom Peacock Nissan responded

Thank you for taking the time to share your recent experience, Thomas. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

Jul 14, 2021 -

Thomas cain responded

Every time I call y’all don’t answer. Can’t even get ahold of the finance worker Fernando and he has yet to give me my finance documents that he keeps promising will show up in email. At this point I’m just trying to get my information for my car so I can be done with y’all.

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