Tom Roush Mazda Mitsubishi

Helpful, communicative and fun to work with. Bob is awesome! I inquired about a car on their lot I had been eyeing for a while and then it disappeared. Bob was great about communicating what all Bob is awesome! I inquired about a car on their lot I had been eyeing for a while and then it disappeared. Bob was great about communicating what all was happening, making sure I loved the vehicle and that all my concerns/needs were met. Extremely helpful and fun to talk to. Also xxxxxxto John E for helping make the whole thing happen and making the financing process all so easy and giving a few laughs along the way! More

Horrible Customer Service / Rude / No Communication Contacted Bob Wood to help buy an SUV remotely. Flat out lied to me multiple times for reasons as to why he couldn’t respond to an email. I had to c Contacted Bob Wood to help buy an SUV remotely. Flat out lied to me multiple times for reasons as to why he couldn’t respond to an email. I had to chase him to try to buy a used car... Amazing, didn’t realize there was such a shortage of used cars in Indy. I have him examples from their website to show what I was interested in. After my 3rd attempt in getting info in 4 days I left Bob Wood a voicemail. He emailed me within minutes saying “nothing available for my request. My request was a SUV with under 50k miles for between 12k to 15k. They had 25+ that fit the mold. After I emailed him back stating my displeasure with his lack of service he responded immediately to that to protect his own inflated ego. He called me a “clown” and also bragged about selling 35 cars this month and has been doing it for 40 years. Business taken elsewhere. More

2018 mitsubushi Larry is such amazing sales person. He all hassle so easy and no pressure. I surely recommend him for the good job done. Thanks all! Larry is such amazing sales person. He all hassle so easy and no pressure. I surely recommend him for the good job done. Thanks all! More

Excellent experience Bob Wood went the extra mile and drove the vehicle himself for over 50 miles to ensure perfection. He made us feel very welcome and the process easy. Bob Wood went the extra mile and drove the vehicle himself for over 50 miles to ensure perfection. He made us feel very welcome and the process easy. More

Fabulous Car Buying Experience...AGAIN! We are repeat customers of Brent Cassady and once again it has been a pleasure working with him. He is professional, has the ability to zone in on wh We are repeat customers of Brent Cassady and once again it has been a pleasure working with him. He is professional, has the ability to zone in on what our needs are and has always made car buying or leasing a good experience for us. We will be back! More

Buying made easy! No hassles, both guys were great to work with! No pressures, easy going. They didn’t make me feel like they were judging me or my credit score. Very h No hassles, both guys were great to work with! No pressures, easy going. They didn’t make me feel like they were judging me or my credit score. Very helpful and I appreciate that! Thank you! More

Delighted Customers I did my homework. Stop here first. Remember when buying a car was an a plane old war with the dealership to get a fair price? Not here. These guys wi I did my homework. Stop here first. Remember when buying a car was an a plane old war with the dealership to get a fair price? Not here. These guys will delight your sock off right out of the gate. Car buying is now a pleasant experience. You will love their customer focus and price. More

Recent Car Lease This is the fifth car we have leased from Tom Roush. They have been one of the best dealers we have bought/leased cars through. I would highly reco This is the fifth car we have leased from Tom Roush. They have been one of the best dealers we have bought/leased cars through. I would highly recommend Tom Roush to anyone interested in a new car. More

Excellent experience Everyone at the dealership was helpful, friendly, and knowledgable. I was immediately helped and all transactions were done efficiently and in a timel Everyone at the dealership was helpful, friendly, and knowledgable. I was immediately helped and all transactions were done efficiently and in a timely manner. Time was spent helping me with answers to my questions and with acclimating me to my new vehicle. I felt that what my needs counted. I am very satisfied with my experience. More

Totally awesome. I always receive great customer service. Tom Roush is the best dealership to buy a car from and utilize their service. They offer valet service for their Lincoln customers which is awesome. S Tom Roush is the best dealership to buy a car from and utilize their service. They offer valet service for their Lincoln customers which is awesome. Susie is so easy to work with and goes above and beyond to make sure everything is perfect. My wife and I both own Lincoln's and are 100% satisfied!!!! More