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Tom Wood Ford

Indianapolis, IN

Overview
Employees
Reviews
Vehicles
4.3
426 Reviews
If you want a new car, you should visit our Ford dealership to see our new Ford vehicles. We're always happy to show off our new car inventory and we're just as eager to answer any questions you have.
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3130 E 96th St

Indianapolis, IN

46240

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Showing 426 reviews

August 24, 2022

Everyone from service to sales try hard to provide a great experience while at the dealership. More

by Cheryle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TYLER SHOGREN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy front office receptionist , Stephen Turner, MARK HUME
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Aug 25, 2022 -

Tom Wood Ford responded

Cheryle, thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Tom Wood Ford team. Drive safely, and we hope to see you back again down the road!

August 18, 2022

The receptionist, Tammy Shaw, is great. She is always so pleasant to talk with. She is so helpful. She is a huge asset to Tom Wood Ford. More

by R. Boreen
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tammy Shaw
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Aug 18, 2022 -

Tom Wood Ford responded

Thank you for the 5-star review! We will let Tammy know you appreciated her help during your recent visit to Tom Wood Ford. Take care!

August 16, 2022

We have worked with Tammy Shaw on several occasions and she is wonderful! She is always helpful, friendly, knowledgeable and professional! We highly recommend Tom Wood Ford!!! More

by kwaller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Shaw
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Aug 16, 2022 -

Tom Wood Ford responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with Tammy and the Tom Wood Ford team. Drive safely, and we hope to see you back again down the road!

August 16, 2022

Great visit to dealership! Greeted with a smile and friendly customer service by Tammy Shaw. So nice to walk in and have helpful service immediately!!!! More

by page
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Shaw
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Aug 16, 2022 -

Tom Wood Ford responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with Tammy and the Tom Wood Ford team. Drive safely, and we hope to see you back!

August 16, 2022

We use their service for oil changes and tire rotations. They do a great job! More

by Bill W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Shaw
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Aug 16, 2022 -

Tom Wood Ford responded

Reviews like this are what we love to see, Bill! Thanks for supporting Tom Wood Ford!

August 16, 2022

Tammy the receptionist Was greeted by a warm welcoming smile ready to assist. Very good first impression. Bus Daddy More

by Bus Daddy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TAMMY Receptionist Was greeted by a warm welcoming smile ready to assist
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Aug 17, 2022 -

Tom Wood Ford responded

We're overjoyed Tammy demonstrated our commitment to great service with a friendly welcome! Thanks for choosing Tom Wood Ford!

August 15, 2022

Very friendly staff! I was greeted by Tammy as soon as I walked in the door, and she helped answer my questions and directed me where I needed to go. More

by sls
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Shaw
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Aug 15, 2022 -

Tom Wood Ford responded

Thanks for stopping in at Tom Wood Ford and leaving us a five-star review! We are glad that Tammy and our team left a wonderful impression. It was a pleasure assisting you today!

August 12, 2022

I was in from out of town and couldn't have been taken care of any better than if I was in my hometown! Tammy Shaw was extremely kind, courteous and went above and beyond! I highly recommend Tom Wood Ford More

by jlf_275
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Shaw
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Aug 12, 2022 -

Tom Wood Ford responded

Thank you for stopping in at Tom Wood Ford and leaving us a five-star review! We are thrilled that Tammy was courteous and went the extra mile to ensure you were happy. Safe travels!

August 11, 2022

You should absolutely buy a car from Tom Wood Ford. Especially Michael Baldwin. He will take care of you like you are family from the minute you walk through the door! More

by SH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Baldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2022 -

Tom Wood Ford responded

We couldn't ask for a better review! Michael will definitely appreciate the shout-out. Many safe and happy miles from your Tom Wood Ford family!

August 11, 2022

Great CUSTUMER service , the details to , outstanding from Brandon .. we will highly Recomend if any one looking to purchase a vehicle .. take your time and talk to tom wood ford . More

by Gonzalez-construction
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Gutierrez
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Aug 11, 2022 -

Tom Wood Ford responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with Brandon. Drive safely, and we hope to see you again at Tom Wood Ford!

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