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Tom Wood Lexus

Indianapolis, IN

4.9
1,206 Reviews

4610 E 96th St

Indianapolis, IN

46240

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1,206 Reviews of Tom Wood Lexus

July 22, 2018

Great deal Second Lexus I've bought from Tom Wood Lexus. Service has always been excellent. Current RX was purchased as certified pre-owned, after 3 year lease More

by DMR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Betty Wills
Jul 25, 2018 -

Tom Wood Lexus responded

We’re grateful for your kind words. We hope you will tell others about us, and send them our way. Thanks again.

July 22, 2018

Went for service, bought a car We took our Lexus 350 in for regular maintenance and ended up trading it in for a new one. We knew we were going to trade our car in but was not plann More

by Ron and Pat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Brumfield
Jul 25, 2018 -

Tom Wood Lexus responded

Thanks for the kind review of our Service Department. And thank you for trusting us with your vehicle. We hope we’ll see you again. But not TOO soon.

July 22, 2018

My Plexus Lexus I had such an incredible experience with Joe at Tom Wood Lexus! He met me where I was at, listened to my needs, and guided me to which Lexus would be More

by VickyA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaleb is the best in teaching me how to understand all the bells and whistles on my new Lexus! , Joe Brumfield
Jul 25, 2018 -

Tom Wood Lexus responded

Thank you for taking time to comment. Your opinion matters, and we’re pleased you think well of us. Stop by anytime. We never tire of seeing our customers again.

July 21, 2018

Sales is perfect service could use work Sales was beyond easy. Joe Brumfield will not only provide results, he will keep you informed every step of the way throughout the process. And when i More

by Daniwhip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Brumfield
Jul 25, 2018 -

Tom Wood Lexus responded

It was our pleasure to help you through the new vehicle process. We’re glad you’re happy with how everything went.

July 21, 2018

Alex Green's knowledge base and effiency was outstanding!41s Alex Green's knowledge based approach and effiency was outstanding. He lead us through the BIG purchace of the car of my dreams with ease! More

by A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Green
Jul 25, 2018 -

Tom Wood Lexus responded

Thank you for your kind words. We take great care in selecting the pre-owned vehicles we sell. We’re happy we helped find one right for you.

July 20, 2018

Great experience buying a new car! My experience with Joe Brumfield was superb as well as the rest of the staff! Lexus IS a quality product and the dealership staff is just as excellen More

by GSBrowne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis, Joe Brumfield
Jul 25, 2018 -

Tom Wood Lexus responded

Thanks for the kind words. Now be sure and tell everyone. We promise we’ll take good care of them, too.

July 19, 2018

excellent experience Joe was very helpful during my visit to buy a new LS 500. The purchasing process was made very easy due to the attentiveness and thoroughness of Joe t More

by tom
Recommend Dealer
Yes
Employees Worked With
Joe Brumfield
Jul 25, 2018 -

Tom Wood Lexus responded

Thank you. There’s nothing better than a customer who loves their new LS 500. If there’s anything else we can do, be sure to let us know.

July 19, 2018

Buying a new car expierence Joe was very knowledgeable on all aspects of the Lexus ES 350, let us drive the car and even keep it for a couple days. More

by George
Recommend Dealer
Yes
Employees Worked With
Joe Brumfield
Jul 25, 2018 -

Tom Wood Lexus responded

Good to hear your thoughts. We hope you’ll recommend us to others who are looking for a new vehicle.

July 18, 2018

Great Experience! Our experience with Tom Wood Lexus and specifically our sales consultant Joe Brumfield was outstanding. No pressure, just a calm enjoyable experience More

by davelikeslexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Brumfield
Jul 25, 2018 -

Tom Wood Lexus responded

Thank you for taking time to comment. Your opinion matters, and we’re pleased you think well of us. Stop by anytime. We never tire of seeing our customers again.

July 17, 2018

Fantastic!! Very knowledgeable and straight to the point, cant wait to drive and experience the LEXUS SERVICE .I will recommend to all my friends and family the L More

by lions Dwight& Alice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I cant remember the IT FELLOW, Joe Brumfield
Jul 25, 2018 -

Tom Wood Lexus responded

Good to hear your thoughts. We hope you’ll recommend us to others who are looking for a new vehicle.

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