Tom Wood Lexus
Indianapolis, IN
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1,229 Reviews of Tom Wood Lexus
Seamless and comprehensive The staff was courteous and respectful. The sales person was knowledgeable but not overbearing. The technical staff person exceeded my expect station The staff was courteous and respectful. The sales person was knowledgeable but not overbearing. The technical staff person exceeded my expect station of the allotted time to review car features. Overall good experience. More
Our "always go to experts for Lexus service. Our 2004 GX470 and 2006 SC430 have only been cared for at Tom Wood Lexus, Their quality of service is a big part of why we are Lexus owners! Our 2004 GX470 and 2006 SC430 have only been cared for at Tom Wood Lexus, Their quality of service is a big part of why we are Lexus owners! More
Maintenance service I had a 100k service which was performed with additional decovered needs in record time. This exceeded my expectations by far and the friendless of a I had a 100k service which was performed with additional decovered needs in record time. This exceeded my expectations by far and the friendless of all involved was excellent. More
Easy, Transparent Process We returned a loaner vehicle for a recall repair, then purchased a certified 2015 Lexus ES350 today. Joe was wonderful. We felt very well taken care o We returned a loaner vehicle for a recall repair, then purchased a certified 2015 Lexus ES350 today. Joe was wonderful. We felt very well taken care of and will most definitely come back!! More
First Class This place is amazing! Staff was extremely professional. Definitely not your average car dealership! We look forward to being a part of the “Lexus fam This place is amazing! Staff was extremely professional. Definitely not your average car dealership! We look forward to being a part of the “Lexus family” More
Great Service ! Quick and thorough ! I waited in the lounge enjoyed the internet service and the Latte while I waited. I had the 20 k service and the car was comple ! Quick and thorough ! I waited in the lounge enjoyed the internet service and the Latte while I waited. I had the 20 k service and the car was completed and cleaned and I was on my way in under 90 min. ! More
Outstanding , Betty Wills is excellent Betty Wills has assisted my wife and me for over a decade with many Lexus. She works hard to find the model and items which meet your needs. There is Betty Wills has assisted my wife and me for over a decade with many Lexus. She works hard to find the model and items which meet your needs. There is no pressure but constant gentle guidance. I would not consider buying a car without Betty More
Regular maintenance The service was prompt and thorough. I asked to have my brakes checked because I was going on a long trip. They reported everything OK. I have confide The service was prompt and thorough. I asked to have my brakes checked because I was going on a long trip. They reported everything OK. I have confidence in their ability. As usual I enjoyed the customer lounge and great coffee. It was a pleasant experience. More
Very appreciated to Betty:) We are very happy while buying new car due to Betty’s professionalism and kindness, we definitely ask Betty next car again. Thank you so much! Betty:) We are very happy while buying new car due to Betty’s professionalism and kindness, we definitely ask Betty next car again. Thank you so much! Betty:) More
Prompt and Efficient Service I chose a Saturday to have my 2005 GX470 serviced. I was given a new GX as s loaner which helped me evaluate the new model. The service was done in 4 I chose a Saturday to have my 2005 GX470 serviced. I was given a new GX as s loaner which helped me evaluate the new model. The service was done in 4 hours and my vehicle was returned clean and running as always, very well. Friendly Service Consultant Alexis Walters took care of my appointment and reviewed all that was done. Great looking service department and welcoming center. More
















