Tom Wood Lexus

Best car buying experience ever! Just bought a new 2018 Lexus RX 350 Fsport from Tom Wood Lexus. Was skeptical of the Lexus Plus no hassle dealer but I must admit it was actually an Just bought a new 2018 Lexus RX 350 Fsport from Tom Wood Lexus. Was skeptical of the Lexus Plus no hassle dealer but I must admit it was actually an enjoyable car buying experience. No games, just professional and honest salesmanship. Ask for Joe Brumfield as he is great to work with. More

Quality Experience - Quality Dealership We bought a 2018 RX350 AWD and a 2018 GS350 F-Sport AWD. These are our 6th and 7th Lexus vehicles. In our opinion, no better vehicle on the planet We bought a 2018 RX350 AWD and a 2018 GS350 F-Sport AWD. These are our 6th and 7th Lexus vehicles. In our opinion, no better vehicle on the planet for the price range. Our salesman, James Gamble, was extremely helpful throughout the process. We are quite comfortable with the deal we got both vehicles. More

Exceptional Did what they said they would do. Zach accurately described the vehicle and was honest in his appraisal of its condition. Michael made the delivery Did what they said they would do. Zach accurately described the vehicle and was honest in his appraisal of its condition. Michael made the delivery experience very enjoyable. More

New GX The dealership is great! Joe Brumfield is awesome! Worked hard to get our new GX to us before the end of the month was up. Drove our new GX to our The dealership is great! Joe Brumfield is awesome! Worked hard to get our new GX to us before the end of the month was up. Drove our new GX to our house an hour away because we could not get down to Indy. Overall experience was awesome More

Lexus....they walk the talk The welcoming attitude from all that I came in contact with was awesome. I met Joe on my first visit. My old Lexus was 10 years old, low mileage The welcoming attitude from all that I came in contact with was awesome. I met Joe on my first visit. My old Lexus was 10 years old, low mileage, still in perfect condition, Did not need a new car but wanted the backup camera for safety. So I was just looking. Joe was patient and kept in contact with me, assured me that there was a remity for those who were computer challenged, like me. This quickly put me at ease as I have since come in several times just to learn How to work something. Still they continue to welcome me. 🤗 More

Alexa was FABULOUS While traveling (Ca) we were told couldn’t have Sat service by a guy. Since we were over the 30000 maintenance we called again when in Indy and were t While traveling (Ca) we were told couldn’t have Sat service by a guy. Since we were over the 30000 maintenance we called again when in Indy and were told we could do a walk in. Alexa explored our options than talked to the manger and got us in. We were done in just over 2 hrs. When the guy the day before said we couldn’t get in at all and it would take 3 hrs but we could come in at 7:30 Monday morning ruining 1/2 day of travel. ALEXA went beyond for us. More

My Lexus Experience When I decided to "replace" my trusty 9 year old Jeep, I did a bunch of research of what I might want. I came up with THREE cars, all SUV's, Jeep, Aud When I decided to "replace" my trusty 9 year old Jeep, I did a bunch of research of what I might want. I came up with THREE cars, all SUV's, Jeep, Audi and Lexus. All these dealerships were within feet of each other and the entrance to all was a simple right hand turn for me, For some untoward reason, my car turned into the Lexus entrance, Salesman Joe Brumfeld came up to me and asked if I needed help. Well, four hours later I was STILL there AND had made a deposit on an RX 350. Joe made me feel so welcomed, he never acted like I was taking up too much of his time and he seemed genuinely happy to answer all my questions, even though some may have been mundane. I met other workers while there and they were also very thoughtful and caring, Now I do realize these people are there to make money, but I soooo had a good feeling about this place and its product! The rest is history, I never did visit the other two dealerships but I did intend to lol Thanks Joe and all! Hope everyone continues to treat me in the special manner which I deserve lol More

First Class Betty Wills was great to work with. We felt respected, pampered, and appreciated. We also really like the Tom Wood Lexus Plus program. All of this mad Betty Wills was great to work with. We felt respected, pampered, and appreciated. We also really like the Tom Wood Lexus Plus program. All of this made our car buying experience pleasurable. It was a first class visit. More

Satisfied customer I was very specific about the color and options of the car I wanted to lease. Joe was able to quickly find the car and made the leasing experience qu I was very specific about the color and options of the car I wanted to lease. Joe was able to quickly find the car and made the leasing experience quick and simple. This is my 4th Lexus. Joe has helped me with the last 2. More

Great! Joe was a pleasure to work with. He is very profession and knowledgeable. He answered all my questions and seemed sincerely interested in my experienc Joe was a pleasure to work with. He is very profession and knowledgeable. He answered all my questions and seemed sincerely interested in my experience. I would recommend him to anyone. More