Tom Wood Lexus
Indianapolis, IN
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1,205 Reviews of Tom Wood Lexus
35,000 review My Service Consultant, Mr. Greg is always very professional and ensures I receive high quality service!!! My family owns 4 Lexus and everyone is treat My Service Consultant, Mr. Greg is always very professional and ensures I receive high quality service!!! My family owns 4 Lexus and everyone is treated with respect. We want to say “Thank You” for being an awesome Lexus Service Consultant! More
Always Consistent. Always consistent in every way...high standards of service excellence. The staff goes above and beyond. Thank you for taking such good care of us. Always consistent in every way...high standards of service excellence. The staff goes above and beyond. Thank you for taking such good care of us. More
Professional class Drove into service area and immediately saw my name in lights above me. Professional check-in, understanding interpreter of what was ailing my car, fa Drove into service area and immediately saw my name in lights above me. Professional check-in, understanding interpreter of what was ailing my car, fast, efficient diagnostics, clean loaner car, easy friendly checkout. Love this dealer! More
Longer than expected Waited awhile to get service started and they found it needed brakes and the entire service took 4 hours! Only planned for 1 1/2 hours! Waited awhile to get service started and they found it needed brakes and the entire service took 4 hours! Only planned for 1 1/2 hours! More
Thorough & helphfull Our used truck was throughly checked & put in like new condition. Salesman was very helpfull. They evan delivered the truuck about 100 miles to. our Our used truck was throughly checked & put in like new condition. Salesman was very helpfull. They evan delivered the truuck about 100 miles to. our house. More
Lexus GM 460 Servise Great Servise from Greg, best customer servise provider always prompt. I like that I don’t have to wait. Greg takes care of things when I need Servise Great Servise from Greg, best customer servise provider always prompt. I like that I don’t have to wait. Greg takes care of things when I need Servise even when he’s off work. More
Beautiful waiting room excellent service and very professio Very very professional. The showroom and sitting area while awaiting for service was excellent the personnel we're very informative and thorough. The Very very professional. The showroom and sitting area while awaiting for service was excellent the personnel we're very informative and thorough. The cost of the service was competitive with other service that I have had. More
Honest and friendly I scheduled this service online and selected the factory recommended package without knowing what is in it. When I came to the appointment, tHe Tom Wo I scheduled this service online and selected the factory recommended package without knowing what is in it. When I came to the appointment, tHe Tom Wood Lexus service rep Cody Shuler explained to me what the factory recommended package is and provided me with more options that better meet my needs. Because of his honest information, I was able to save half of the service cost. Cody is very friendly and professional. He is a pleasure to work with. He explained in detail my car condition so I can make rational choices on my future services. Tom Wood Lexus is the dealer I will go to for my car services. More
Lexus 450h Zack was great. He kept me aware of my order throughout the four months it took to delivery it. It is a very good car. Zack was great. He kept me aware of my order throughout the four months it took to delivery it. It is a very good car. More
Smooth as silk Jim Froman was my sales rep. A real pro. Knew every answer to my questions. Will buy all my cars thru him.. I’m a former Audi owner. Jim Froman was my sales rep. A real pro. Knew every answer to my questions. Will buy all my cars thru him.. I’m a former Audi owner. More














