Tom Wood Lexus

Worth the trip from Chicago Purchased a pre owned car that I found on their website. I communicated with their sales person over the phone and through email before deciding to m Purchased a pre owned car that I found on their website. I communicated with their sales person over the phone and through email before deciding to make the 3 1/2 hour trip from Chicago to purchase the car. The dealership was beautiful and very comfortable. Multiple waiting areas. My sales person was friendly and efficient. Price and customer service was worth the drive. More

Service was great! Brian Mahoney is always always very helpful! We request him every time we need service because he is very knowledgeable, friendly and honest. Thanks! Brian Mahoney is always always very helpful! We request him every time we need service because he is very knowledgeable, friendly and honest. Thanks! Laura More

Outstanding! Great dealership! Cory was great to work with. He was on top of every detail as soon as we walked in the door. Very pleased with our trade in value Great dealership! Cory was great to work with. He was on top of every detail as soon as we walked in the door. Very pleased with our trade in value. Everyone at dealership is super friendly. The technology training we received on our new vehicle was super. Pet friendly!! More

Service experience Awesome service from Erin as usual. She is very good at communicating if there are problems that I did not know of when I bring the car in for service Awesome service from Erin as usual. She is very good at communicating if there are problems that I did not know of when I bring the car in for service. Also is very upfront about the costs so I know before I agree to the service. More

Excellent Service from Shannon as always! Excellent communication! I brought in the car for an extended repair and Shannon was excellent in her communication and keeping me updated with the p Excellent communication! I brought in the car for an extended repair and Shannon was excellent in her communication and keeping me updated with the progress of the vehicle More

Excellent! Working with Tom Wood Lexus was as easy of an experience I have ever had with a car dealership. I really appreciated that my time was valued and the s Working with Tom Wood Lexus was as easy of an experience I have ever had with a car dealership. I really appreciated that my time was valued and the sales process was straightforward as there was no negotiating and no running back and forth to talk to different managers. More

Pleasurable and Painless Good people to work with. They worked with me and my schedule. Coming from out of town I don't always know when I'll be in Indy, so sometimes I call Good people to work with. They worked with me and my schedule. Coming from out of town I don't always know when I'll be in Indy, so sometimes I call at the last minute. More

Always Excellent Called Tom Wood in the am. Was told to stop in anytime which I did. Was promptly checked in. The wait for service was longer than I liked but done in Called Tom Wood in the am. Was told to stop in anytime which I did. Was promptly checked in. The wait for service was longer than I liked but done in a fair amount of time. Waiting room comfy, clean and Internet accessible plus many good magazines and seating areas. I love the new look of my car after the headlight restoration. Looks like a new car. Appreciate the complimentary wash. More

Fabulous customer service I have an older SUV 2010. Have always taken it to dealership for service because of great customer service. They are courteous, informative, concern I have an older SUV 2010. Have always taken it to dealership for service because of great customer service. They are courteous, informative, concerned especially Shanan Jackson, She Is an asset to your organization. Wish some one like her was at every Place we do business. More

Client Focused Alexis was so helpful and made sure everything was taken care of and that our vehicle was safe. Always feel confident when we take our vehicle in for Alexis was so helpful and made sure everything was taken care of and that our vehicle was safe. Always feel confident when we take our vehicle in for service. More