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Tom Wood Lexus

Indianapolis, IN

4.8
1,321 Reviews

4610 E 96th St

Indianapolis, IN

46240

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1,321 Reviews of Tom Wood Lexus

October 16, 2026

Sebastian was a great help during my vehicle’s service visit! He went above and beyond to make sure everything was taken care of. I really appreciated the full vehicle inspection during my 5,000 mile serv More

by dotyoureyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian
Oct 19, 2026 -

Tom Wood Lexus responded

We appreciate your support! It's great to see Sebastian's dedication ensuring your experience at Tom Wood Lexus was smooth and thorough. We look forward to working with you again in the future! Safe travels!

October 16, 2026

Travis is the best! Excellent service every time. I always ask for him. Highly recommend Travis! More

by Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service, Travis
Oct 16, 2026 -

Tom Wood Lexus responded

Dennis, thanks for the awesome review of Tom Wood Lexus! We will pass your kind regards along to Travis.

October 15, 2026

Had my car in for regular maintenance on Oct 14. Eric was very helpful and thorough in explaining what additional work they recommended be done. I will continue taking my car back to Tom Wood Lexus More

by Lstreet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Oct 16, 2026 -

Tom Wood Lexus responded

We're happy to hear Eric provided such thorough assistance. Thank you for choosing Tom Wood Lexus for your maintenance needs. Your feedback is valued and appreciated! Safe travels!

October 15, 2026

Rylee did an outstanding job for us. It was a smooth process and good experience. More

by mark.laforce64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rylee McDaniel & Olivia
Oct 15, 2026 -

Tom Wood Lexus responded

Thank you for taking the time to review Rylee and Tom Wood Lexus!

October 15, 2026

I had to take my car in unexpectedly because my battery died. Adam Scheblo my Service Consultant kept me up to date on the progress on my vehicle via texts and phone calls. He was pleasant and professional More

by GwenRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Scheblo
Oct 15, 2026 -

Tom Wood Lexus responded

Gwen, thank you for the awesome review of Adam and the team! It's great to hear you've had he same great experiences for over 30 years. We appreciate you being a loyal Tom Wood Lexus customer! See you next time!

October 14, 2026

My resent visit to Tom Wood Lexus was just like my last time I was there, always professional and accommodating. Working with Chris was a pleasure. More

by harrington339
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 15, 2026 -

Tom Wood Lexus responded

We're glad your experience was consistently smooth and professional working with Chris! Thank you for choosing Tom Wood Lexus and for sharing your feedback.

October 12, 2026

I’m now on my second car that I’ve purchased from Tom Wood Lexus and solely get all my service through them. They are simply the best. Dealerships get a bad rap but these folks are top notch honest, reli More

by kmjurkiew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisors Adam and Corey in past, Katrina Jewell
Oct 13, 2026 -

Tom Wood Lexus responded

Thank you for your continued trust and loyalty! We’re thrilled to hear you’re happy with both our sales and service teams. We appreciate your business and kind words here at Tom Wood Lexus! Safe travels!

October 12, 2026

This was for an oil change only. Micah met me with a smile, quickly did the paper work, and to,d me price and about 90 minutes to complete the work. In less than 60 minutes he was ba More

by Mary-sauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah was excellent
Oct 13, 2026 -

Tom Wood Lexus responded

Hi Mary - We're happy you had a smooth and speedy visit with Micah at Tom Wood Lexus! Thanks for the great review! See you next time!

October 12, 2026

My service was great, They were professional and kind. The wait was a little longer than I expected,but it was worth it. More

by Angie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 13, 2026 -

Tom Wood Lexus responded

Angie, thank you for your glowing review! We apologize for the wait, but we're so glad it was worth it for our professional and kind service. We appreciate you choosing Tom Wood Lexus and we hope to welcome you back next time! - Alexis McGlothlin - Service Manager - 317-580-2821

October 11, 2026

The individuals I have dealt with have always been very friendly & professional. All my questions are answered & I never feel pressured to do more than I wish to do. A well maintained & nice place to wait. More

by Mars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Keller/750
Oct 13, 2026 -

Tom Wood Lexus responded

Mars, it's great to see your five-star review for our team! Thank you for choosing Tom Wood Lexus and for sharing your feedback. See you next time!