Tom Wood Lexus

We enjoyed the professional service at Tom Wood Lexus on 03/18/2026 and would recommend it strongly to family and friends 03/18/2026 and would recommend it strongly to family and friends More

Dealership too interested in pushing for service not needed like suggesting new tires when where the existing tires still have tread on them. needed like suggesting new tires when where the existing tires still have tread on them. More

Dakota was a great help. Efficient, clean, professional, polite. Comfortable waiting room. Good experience. Thank you Efficient, clean, professional, polite. Comfortable waiting room. Good experience. Thank you More

I purchased my first Lexus RX350 from Tom Wood Lexus in 2011, and a year and a half ago I purchased my second RX350 from Tom Wood Lexus, so not only do I love my RX350, I love the service and support staff 2011, and a year and a half ago I purchased my second RX350 from Tom Wood Lexus, so not only do I love my RX350, I love the service and support staff at Tom Wood Lexus on 96th St. The service staff are thorough, friendly and helpful. My service associate, Dakota A. is great!! Dakota is always on top of my service progress, and he always cleans the inside of my windshield himself, because I’m unable to do it myself. That shows me that customer satisfaction is important to him. Tom Wood Lexus has some great staff! More

Evan did a wonderful job. The process was very straight forward. I highly recommend Tom Wood Lexus. Thank you. The process was very straight forward. I highly recommend Tom Wood Lexus. Thank you. More

Tom wood Lexus had an older vehicle that we were very interested in. We were directed to Katelyn and dealt directly with her on purchase of the vehicle. She was very quick to reply to us on her cellphone interested in. We were directed to Katelyn and dealt directly with her on purchase of the vehicle. She was very quick to reply to us on her cellphone via texts and calls. She made the purchase of the vehicle very smooth. She was very helpful getting the paperwork for the purchase of the vehicle. She was very professional. We would highly recommend Katelyn at Tom Wood Lexus. More

Service is always prompt and nd professional. Thanks to a great service team and i appreciate it. Thanks to a great service team and i appreciate it. More

The service department did a very detailed inspection on my Lexus RX350. Being an older vehicle it needed servicing on various issues. Liz Smith did an outstanding job in explaining each item that could cau my Lexus RX350. Being an older vehicle it needed servicing on various issues. Liz Smith did an outstanding job in explaining each item that could cause an issue in the short term and which items could be postponed and worked on in the future. Liz is an excellent customer service representative for Lexus and enjoyed working with her especially since she had the best interest for the customer. More

Great service. Terrific people. Glad I get a loaner. Katelyn and Sebastian are wonderful associates. Terrific people. Glad I get a loaner. Katelyn and Sebastian are wonderful associates. More

All good this visit. There was only 1 time when I needed new brakes and had to bring it back 2 times to get it right. There was only 1 time when I needed new brakes and had to bring it back 2 times to get it right. More