Tom Wood Lexus

I recently purchased a new RX 350 from Tom Wood Lexus. I worked with James Gamble as my salesperson and Jessie H. of their management staff. They were professional and conscientious on keeping me informed I worked with James Gamble as my salesperson and Jessie H. of their management staff. They were professional and conscientious on keeping me informed on my ordered vehicle. The entire process from ‘first visit and drive to the final purchasing process’ was seamless and a great experience. I would highly recommend you ask for James Gamble and Jessie if you are looking to purchase one of the fine Lexus products. Love my RX 350.! Thanks James and Jessie for making a sometimes unpleasant process a very smooth and good one! More

Got me right in and explained that the pvc pipe needed changing and let me know what the price was and took care of it changing and let me know what the price was and took care of it More

In trying to schedule a check for tire pressure light coming on the person said I need to add air. Even though Manuel said it was faulty sensor. I insisted on appointment and an oil change. Arriving I w coming on the person said I need to add air. Even though Manuel said it was faulty sensor. I insisted on appointment and an oil change. Arriving I was only scheduled for oil change, I said I wanted sensors checked. The gentleman said it would be checked. After checking 2 sensors were bad and another going. He contacted Car Shield about covering repair. He got them to cover the repair and was so helpful. I give Adam 5 stars The 3 stars was for the way I was treated making the appointment (I felt like I was a dumb female and didn’t know what I was talking about). More

Your service department is terrible. Very disappointed went in for a rotation of tires and came out with a bunch more problems. Very sad. Very disappointed went in for a rotation of tires and came out with a bunch more problems. Very sad. More

I would like to recommend Dakota for being the greatest technician in the world for the year! He is a very considerate and kind person.and is always there to help his customers by listening to their issue technician in the world for the year! He is a very considerate and kind person.and is always there to help his customers by listening to their issues and make the best suggestions. Thank you so much! More

I have always been very happy with the services I received from the Tom Wood Lexus dealership when I would bring my 2014 Lexus in for service. I appreciate and value the relationship with Tom Wood Le received from the Tom Wood Lexus dealership when I would bring my 2014 Lexus in for service. I appreciate and value the relationship with Tom Wood Lexus. More

My service advisor was Corbin, and he was very thorough, professional, and kind. He made experience five star all the way!!!!! It was a very good experience at Tom Wood Lexus and I appreciate Corbin so much professional, and kind. He made experience five star all the way!!!!! It was a very good experience at Tom Wood Lexus and I appreciate Corbin so much for that! More

Dashboard was still set to Maintence, not my settings. Car not washed or wiped out. Car not washed or wiped out. More

Received great service for the complementary 5K maintenance check up on my Lexus. I was at the dealership for about an hour. Relaxing lounge and friendly personnel who answered all of my questions maintenance check up on my Lexus. I was at the dealership for about an hour. Relaxing lounge and friendly personnel who answered all of my questions while I was there. More

Tom Wood is great to deal with and always professional and client focused. They have been my dealer for 20 plus years. My wife and I own two Lexus’ vehicles and client focused. They have been my dealer for 20 plus years. My wife and I own two Lexus’ vehicles More