Tom Wood Lexus

Mike McCann was my Service Advisor and absolutely excellent. He checked the CD player warranty and had it replaced. He notified me of all work in progress and even stored my car inside during the C excellent. He checked the CD player warranty and had it replaced. He notified me of all work in progress and even stored my car inside during the Christmas Winter Storm we had. Personally, he was friendly, professional and attentive to the issues I presented. I will ask for Mike to manage my SUV’s next checkup. Thank you Mike. More

They are Professional, communicative and finished all the necessary repairs in a timely fashion. Super friendly. necessary repairs in a timely fashion. Super friendly. More

Cody was very helpful, and he worked with me so that all of my automotive needs were addressed. of my automotive needs were addressed. More

Excellent customer service! I was without my car for a month. They had me in a loaner and updated me regularly on progress! I was without my car for a month. They had me in a loaner and updated me regularly on progress! More

Kevin Dilk is great to work with and Rick always does a great job getting me a car to drive. He’d really helped me this time and had my back. great job getting me a car to drive. He’d really helped me this time and had my back. More

Tom Wood Lexus is: Timely / Efficient Caring / Friendly Knowledgeable Clean / well-lit Provides coffee! Thank you! Friendly Knowledgeable Clean / well-lit Provides coffee! Thank you! More

Dakota is awesome! Customer service is through the roof. Straightforward on all costs and fees. Always a pleasure to work with this dealership. Customer service is through the roof. Straightforward on all costs and fees. Always a pleasure to work with this dealership. More

Great experience enjoyed working with everyone their. Staff was polite and very friendly would recommend them to anyone. Staff was polite and very friendly would recommend them to anyone. More

I had my 2021 RX 350 in for its 25000 mile checkup on Wednesday All the personnel were delightful to deal with ! My car was ready in less time than I expected and they washed and vacuumed it as well! Awe Wednesday All the personnel were delightful to deal with ! My car was ready in less time than I expected and they washed and vacuumed it as well! Awesome service! More

Prompt, professional service. Check in and check out were handled smoothly. Options for needed service and services later were well handled Check in and check out were handled smoothly. Options for needed service and services later were well handled More