
Tom Wood Lexus
Indianapolis, IN
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1,182 Reviews of Tom Wood Lexus
As this visit was my first one given that we recently moved here from Illinois I can say unequivocally that I was most impressed with the facility and the staff. Sam was pleasant, efficient, knowledgeabl moved here from Illinois I can say unequivocally that I was most impressed with the facility and the staff. Sam was pleasant, efficient, knowledgeable and most important, he caught on quickly to my style of humor. The technician diagnosed the issues accurately and repaired them properly. I must say that this has been the most pleasant experience at a dealer that I have had in a long time. Allen Stone P.S. The coffee, by the way, was very good. More
Had appointment. . Was told service took 1.5 hours . Was finished over 4 hours later. Service rep Cody was good but service was very slow. . Was told service took 1.5 hours . Was finished over 4 hours later. Service rep Cody was good but service was very slow. More
They were very courteous and efficient. I was very pleased with the service and prompt timing. My car was ready in 1 hour. The loaner car was a smaller Lexus and fun to see if that size i I was very pleased with the service and prompt timing. My car was ready in 1 hour. The loaner car was a smaller Lexus and fun to see if that size is one I would consider if trading. More
As always a very efficient visit. Service was excellent and staff informative and friendly. Kevin Dilk represents your organization well. Service was excellent and staff informative and friendly. Kevin Dilk represents your organization well. More