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Tom Wood Lexus

Indianapolis, IN

4.9
1,195 Reviews
Call Dealership (317) 580-6888
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4610 E 96th St

Indianapolis, IN

46240

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1,195 Reviews of Tom Wood Lexus

January 22, 2022

Good services Very professional Very clean placeIt has Good services Very professional Very clean place It has space so we can maintain social distance More

by velquisp3109
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Jan 24, 2022 -

Tom Wood Lexus responded

We're so happy that our commitment to great service stood out to you! Thanks so much for taking a moment to give us a great review and we hope to see you at Tom Wood Lexus again next time!

January 22, 2022

Professional and always good service. The help in the past has made me a return customer on occasion when I was tempted to change brands. More

by kelly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of names. Several helped wrap up the deal, Joe Brumfield
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Jan 24, 2022 -

Tom Wood Lexus responded

Hi Kelly - Seeing your positive review puts a smile on our faces! Thank you for choosing Tom Wood Lexus and for taking the time to share your experience. Safe travels until we see you again!

January 20, 2022

I always get excellent service for my vehicle. The service technicians also find any additional appropriate needed repairs. More

by RMC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McCann
Report | Print
Jan 20, 2022 -

Tom Wood Lexus responded

Thank you for your continued business and your confidence in our work! It makes our day to know that you and your vehicle are always so well taken care of by our team here at Tom Wood Lexus. See you next time!

January 20, 2022

Great dealer with true professionals in every department. Service is outstanding and very convenient If you are considering a Lexus ask for Mike Word in sales! More

by Mooreal514
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Word
Report | Print
Jan 21, 2022 -

Tom Wood Lexus responded

We're glad you've enjoyed working with our team! Thank you for the kind feedback and five stars - we're honored that Tom Wood Lexus has earned your high marks all around. Take care!

January 08, 2022

Everyone at the dealership make sure that your ones are taken care of in a very timely manner More

by Vickyd1913
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Word
Report | Print
Jan 10, 2022 -

Tom Wood Lexus responded

Vicky, thank you for the great review! We are so glad to hear that you had such a successful experience working with the Tom Wood Lexus team. Drive safely, and we hope to see you back again down the road!

January 08, 2022

Very nice and professional, they were helpful and delivered on time, the assistance I received was great More

by Dennis E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Garland
Report | Print
Jan 10, 2022 -

Tom Wood Lexus responded

Dennis, thank you for the great review! We are so glad to hear that you had such a successful experience working with the Tom Wood Lexus team. Drive safely, and we hope to see you back again down the road!

January 03, 2022

Professional environment. Easy and seemless. Bought this car on line and over the phone . Everything ready when I got to the dealership. Michael did a great job. Thank you. More

by mjprevost09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Word
Report | Print
Jan 04, 2022 -

Tom Wood Lexus responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such an outstanding purchase experience working with Michael and the Tom Wood Lexus team. Enjoy your new vehicle, and we hope to see you back again down the road!

January 01, 2022

My service rep Shannon was amazing as always. She communicates well and provides all the details needed for me to make an informed decision. Shannon is the best! More

by Harris45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon in Service-5 Stars
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Jan 03, 2022 -

Tom Wood Lexus responded

Thank you for the great review! We strive to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your time working with Shannon. Drive safely, and we hope to see you back again at Tom Wood Lexus!

December 31, 2021

They are top notch! The buying process was smooth from start to finish. Wonderful sales staff! Highly recommend! More

by KJocham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Gamble
Report | Print
Jan 02, 2022 -

Tom Wood Lexus responded

We're honored to have earned your recommendation! The Tom Wood Lexus team always aims to make the purchase process as simple and seamless as possible, and it's great to hear we're succeeding. Thank you for your support, and congratulations on your new ride!

December 27, 2021

Exceptional service department at Tom Wood Lexus! Kind and honest. We were driving through Indy from Texas this summer and our check engine light came on. The service manager and staff immediately had us More

by schindlerjw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Gardiner, Rich Tyson, John Ellet
Report | Print
Dec 28, 2021 -

Tom Wood Lexus responded

We are delighted to read this glowing feedback! Thank you for trusting Tom Wood Lexus with your business and your vehicle. We wish you safe and happy travels from here on out!

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