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Tom Wood Lexus

Indianapolis, IN

4.9
1,195 Reviews
Call Dealership (317) 580-6888
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4610 E 96th St

Indianapolis, IN

46240

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1,195 Reviews of Tom Wood Lexus

February 11, 2022

The service staff was very accommodating and courteous. The service was explained thoroughly and completed on time. It was a good experience. More

by sullifam1424
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service coordinator.
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Feb 14, 2022 -

Tom Wood Lexus responded

Thanks for taking the time to review Tom Wood Lexus! We're thrilled to hear that our team was such a pleasure to work with and we look forward to seeing you next time!

February 09, 2022

Greg is an outstanding service person! He is always so helpful, prompt and honest! He once again took care of my Lexus and me! He was able to get my parts ordered promptly. He answers all of my questions More

by Francorsaro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg B
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Feb 10, 2022 -

Tom Wood Lexus responded

Thank you for the great review! We are so glad to hear that Greg delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Tom Wood Lexus!

February 03, 2022

My service person, Travis, was friendly, professional, and helpful. Drop off and pick up was much faster and easier than my old dealer. Making an appointment was also easy. More

by RR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis
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Feb 03, 2022 -

Tom Wood Lexus responded

Delivering a seamless and simple service experience is always a top priority at Tom Wood Lexus, and we're thrilled to hear we're delivering! Travis and the team here are grateful for your supportive review, and we wish you many happy miles on the road ahead!

February 02, 2022

It is always a pleasure for the 1 hour I am there to get treated as if I am their top priority! More

by Sherlondalibra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Brumfield
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Feb 03, 2022 -

Tom Wood Lexus responded

This review is music to our ears! Thank you for choosing Tom Wood Lexus and for taking the time to share your experience. Drive safely until we see you again!

January 31, 2022

Easy and fast vehicle transition. Love my new GX! Happy I didn’t have to wait too long for the vehicle to arrive. More

by aberry3681
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Word
Report | Print
Feb 01, 2022 -

Tom Wood Lexus responded

Thank you for the great review! We are so glad to hear that you had such a seamless purchase experience working with the Tom Wood Lexus team. Drive safely in your new Lexus GX, and we hope to see you back again down the road!

January 30, 2022

Both Jessie and Tyler have been fabulous in helping me get the car I’ve been wanting for 11 months! More

by Skeeter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Smith, Jesse Haldeman, Steve Card
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Jan 31, 2022 -

Tom Wood Lexus responded

Thank you for taking the time to review us! We are so glad to hear that Jessie and Tyler delivered such a seamless purchase experience. Drive safely, and we hope to see you back again at Tom Wood Lexus!

January 27, 2022

Kevin and everyone there is super nice and helpful! I am grateful that they take care of my car so well! More

by Sttkyeager
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Dilk
Report | Print
Jan 28, 2022 -

Tom Wood Lexus responded

Thank you for taking time to commend Kevin! We are delighted that you can depend on him and our Tom Wood Lexus team to provide excellent service. Have a fantastic weekend!

January 27, 2022

Great service and fair prices. Greg is terrific to work with! We’ve had two Lexus vehicles and will continue to buy them. More

by JCluxton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg in service dept
Report | Print
Jan 28, 2022 -

Tom Wood Lexus responded

Thank you for this amazing review! We appreciate your kind words about Greg, and we are glad to have your trust in our work here at Tom Wood Lexus! See you again next time.

January 25, 2022

Professional, trustworthy and reliable. I appreciate the timely service reminders and scheduling in addition to the actual service appointment start and finish time. More

by Max
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Young
Report | Print
Jan 26, 2022 -

Tom Wood Lexus responded

Max, thank you for the great review! We are so glad to hear that you had such an outstanding purchase experience working with the Tom Wood Lexus team. Drive safely, and we hope to see you back again down the road!

January 24, 2022

Very accommodating. Kept me updated and easily got a loaner car. My service advisor, Michael McCann, was excellent. More

by djfang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McCann
Report | Print
Jan 25, 2022 -

Tom Wood Lexus responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Michael and the Tom Wood Lexus team. Drive safely, and we hope to see you back again down the road!

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