Back

Tom Wood Lexus

Indianapolis, IN

4.8
1,282 Reviews

4610 E 96th St

Indianapolis, IN

46240

Directions

By Type

1,282 Reviews of Tom Wood Lexus

June 11, 2026

I am very pleased with the purchase of my new vehicle at Tom Wood Lexus; I felt well taken care of and truly understood when I explained what I was looking for. Corey is an excellent salesperson, super frie More

by Jenny Loaiza
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Thingelstad
Jun 12, 2026 -

Tom Wood Lexus responded

Jenny, congratulations on your new vehicle! It's fantastic to hear you had such a seamless and enjoyable experience with Corey and the team. We truly value your recommendation and look forward to seeing you again at Tom Wood Lexus.

June 11, 2026

My service specialist Corbin was great! He addressed and handled my issue while my car was in for its service. I have had great experiences with service, sales ( James Gamble) and manageme More

by J Ramblin Man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Hadelman, James Gamble
Jun 12, 2026 -

Tom Wood Lexus responded

We’re so grateful for your business and your excellent review. We will pass along your kind words to Corbin and the rest of the team here at Tom Wood Lexus! We’re always here to help!

June 10, 2026

Tom Wood Lexus continues to provide excellent service. Service advisor, Chris, provided great service through the entire process, kept me informed, provided options and delivered my vehicle as promised. More

by sheldonshalley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Voivodas
Jun 10, 2026 -

Tom Wood Lexus responded

We truly appreciate your loyalty over the past 15 years! It's wonderful to hear that Chris and our team have consistently made you feel valued and informed. Thank you from all of us at Tom Wood Lexus Service Center!

June 09, 2026

Based on my first service experience at Tom Wood Lexus, I can say that all went well. My contacts were welcoming and courteous. Drop-off was easy and my service requests were honored. Access to the techni More

by Lehenbauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department: Travis
Jun 09, 2026 -

Tom Wood Lexus responded

We’re so glad to hear about your positive experience at Tom Wood Lexus! It’s wonderful to know that our team was welcoming, and everything went smoothly. We hope to see you again!

June 08, 2026

Tom Wood Lexus employees have great customer service. The technicians communicate with the customer until the vehicle is complete. More

by PBJ 26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Jun 09, 2026 -

Tom Wood Lexus responded

Thank you for sharing your feedback about our team! We hope to welcome you back to Tom Wood Lexus down the road. Take care!

June 08, 2026

Easy online appointments and confirmed. Website intuitive. Checking in on timeand courteous. Waiting area comfy. More

by Annie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Liz Smith
Jun 09, 2026 -

Tom Wood Lexus responded

Hi Annie, thank you for your positive feedback! We're pleased you found our online system easy to navigate and appreciated our courteous team. We hope to see you again at Tom Wood Lexus!

June 06, 2026

Friendly customer service, keep up the good work, also I love the waiting area it’s very comfortable More

by jowanabluitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service representative
Jun 08, 2026 -

Tom Wood Lexus responded

Here at Tom Wood Lexus, we are always thankful for positive feedback from our customers. Thank you for your kind words!

June 06, 2026

Great service and a very good service tech , Travis Keller , who makes sure I am taken care of! More

by Rhaines057
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Keller
Jun 08, 2026 -

Tom Wood Lexus responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The Tom Wood Lexus Team

June 04, 2026

Corbin is awesome! I would recommend him to everyone needing a nice and helpful service advisor. More

by Ry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corbin O, Alicia Crutcher, Katelyn Stahl, Michael Smith
Jun 05, 2026 -

Tom Wood Lexus responded

Hi Ry, thank you so much for the kind words about Corbin! We are thrilled to hear that he provided you with such helpful service. We truly appreciate your recommendation and look forward to seeing you again at Tom Wood Lexus.

June 04, 2026

Service was fast. Very friendly staff. I was happy with how I received my vehicle. More

by NV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanan
Jun 05, 2026 -

Tom Wood Lexus responded

Thank you for taking the time to review Tom Wood Lexus! It really means a lot to hear that you're happy.

...
5
...