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Tom Wood Lexus

Indianapolis, IN

4.9
1,121 Reviews

4610 E 96th St

Indianapolis, IN

46240

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1,121 Reviews of Tom Wood Lexus

November 30, 2023

Everyone was professional, efficient and accommodating ,friendly , on time and helpful. Fifteen word minimum is over the top. More

by bmhcanuk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katelyn. Steve
Dec 01, 2023 -

Tom Wood Lexus responded

Thanks for the feedback. We're glad to know you had a positive experience with our team at Tom Wood Lexus.

November 28, 2023

I was taken care of very well! They updated me as time went on and made sure I was comfortable :) More

by moto56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Walters
Nov 28, 2023 -

Tom Wood Lexus responded

Thanks for the review! We hope to see you again at Tom Wood Lexus!

November 28, 2023

We purchased a 2024 Lexus RX350 over the weekend and the staff could not have been more helpful and attentive to our needs. Thoroughly professional in all ways. It was a very positive experience. Katelyn ar More

by dickedwards
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katelyn Stahl, Logan Page, Thomas Kilburn and Steve Card
Nov 28, 2023 -

Tom Wood Lexus responded

We're so pleased to know that our team at Tom Wood Lexus was able to provide you with a positive car buying experience. It's great hearing how Katelyn and Logan went above and beyond for you! We appreciate your loyalty, and enjoy your new 2024 Lexus RX 350!

November 26, 2023

Tom Wood has a great service department. Very helpful staff and the technicians do a thorough job. More

by Trackvet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Voivodas
Nov 27, 2023 -

Tom Wood Lexus responded

We appreciate your feedback! Thank you for choosing Tom Wood Lexus and for sharing your experience. Drive safely!

November 25, 2023

We recently purchased a new vehicle from Tom Wood Lexus. The staff is always. kind , welcoming and professional. Mike Word was very informative and patient with our questions. He left none of them unans More

by DianaF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Card instructed us on the electronic portion of the vehicle. He was very kind and gave us the necessary information before we left the dealership. , Mike Word
Nov 27, 2023 -

Tom Wood Lexus responded

Diana, it's great to know that Mike and the rest of our team at Tom Wood Lexus were able to assist you in finding your new Lexus NX 350. We're always here for any questions or needs you may have. Enjoy your new ride!

November 18, 2023

Mike and Eddie were great. They always helpful and communicate well. He understands the car well. More

by triciamandelbaum@comcast.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike mccann
Nov 20, 2023 -

Tom Wood Lexus responded

We are so happy that Mike, Eddie, and our Tom Wood Lexus team earned your five stars. Thanks, and we hope to see you down the road!

November 18, 2023

Enjoyed excellent service working with Sam Shobe and Katelyn Stahl on the purchase of my 2022 Lexus 350. More

by indybg
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sam Shobe, Steve Card, Katelyn Stahl
Nov 20, 2023 -

Tom Wood Lexus responded

We're delighted to know that you had an excellent service experience with Sam and Katelyn here at Tom Wood Lexus. Enjoy your new vehicle!

November 17, 2023

Very professional service. Very friendly Also the service was on time. Feel they should have more breakfast item More

by Mrrip47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Nov 20, 2023 -

Tom Wood Lexus responded

We appreciate your feedback and are glad to know you found our service at Tom Wood Lexus professional and friendly. We'll take note of your suggestion about the breakfast items! Safe travels ahead!

November 16, 2023

Always good service - very professional staff - I would praise in particular Katelyn Stahl and Steve Card More

by fwalker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Card, Katelyn Stahl
Nov 16, 2023 -

Tom Wood Lexus responded

Thanks for the shout-out! We're glad to know Katelyn and Steve provided you with great service at Tom Wood Lexus. Your feedback is much appreciated!

November 15, 2023

Our Sales and Finance Consultant Mike Word was very knowledgeable, low pressure, helpful and kind. He helped us get several repairs made on our used car before we bought it and made buying our car easy More

by turner44094
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Word
Nov 15, 2023 -

Tom Wood Lexus responded

We're glad to know that Mike was able to assist you with your purchase at Tom Wood Lexus. It's great hearing how he made the process easy and ensured everything was in order before finalizing the deal. Thanks for recommending us—we appreciate it!

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