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Tom Wood Lexus

Indianapolis, IN

4.9
1,186 Reviews
Call Dealership (317) 580-6888
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4610 E 96th St

Indianapolis, IN

46240

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1,186 Reviews of Tom Wood Lexus

September 09, 2021

Greg was very attentive and professional while assisting me with the service of my vehicle. I’d definitely like to work with him on all my appointments! More

by tclark104
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No others
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Sep 09, 2021 -

Tom Wood Lexus responded

Thanks for the excellent review! We're pleased to hear that Greg was professional and attentive. We appreciate your kind words about our team here at Tom Wood Lexus.

September 05, 2021

Supreme Service! Friendly, Efficient, and Quality service on a Saturday. Lexus backs their quality brand with exceptional service. Far superior to VW, BMW, Audi, Jeep, GMC! More

by Jerry S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dakota , Corey Thingelstad
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Sep 07, 2021 -

Tom Wood Lexus responded

Jerry - it's validating to hear we're providing the top-tier service and care we pride ourselves on! From the entire Tom Wood Lexus team, thank you for your review, and come back again next time!

August 31, 2021

I drove from East Tennessee to purchase my new Lexus from Tom Wood Lexus because they had the best price. I checked dealerships in TN from Kingsport, Knoxville, and Nashville. I even looked at a 2020 in B More

by kwhite5048
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Garland, Casey Capo
Report | Print
Aug 31, 2021 -

Tom Wood Lexus responded

Thank you for making the trip all the way to Tom Wood Lexus to make your purchase! We really appreciate it, and we're thrilled that you're happy with your Lexus RX 350, congrats! Thanks for recommending us to others, and we'll always be here for you if you need us down the line.

August 27, 2021

My 10,000 mile maint was very hassle free - from Scheduling my appointment to them returning my vehicle. Very good communication and very professional! More

by Lsumma6666
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie
Report | Print
Aug 27, 2021 -

Tom Wood Lexus responded

At Tom Wood Lexus we do all we can to keep your visits hassle free! It's fantastic to hear your 10,000 mile appointment was such a breeze and that our team of professionals took excellent care of you. We're so grateful you selected us to handle your service needs and we wish you many safe travels until we see you next!

August 27, 2021

I have used Tom Wood Lexus for 15 years and they are always kind, considerate, and professional! I trust them with my vehicle! More

by janlefton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Aug 27, 2021 -

Tom Wood Lexus responded

Jan, it truly means the world to us that you've put your trust in us for 15 years! It's outstanding that you can rely on our kind, considerate, and professional team for top tier work. We're so grateful for your business with Tom Wood Lexus and hope we'll continue to work together for many years to come!

August 27, 2021

Dakota was very pleasant and knowledgeable; he kept me well informed throughout my service and was easy to work with. I had a loaner car which is always much appreciated. More

by Cutie pie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dakota Almeida
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Aug 27, 2021 -

Tom Wood Lexus responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with Dakota and the Tom Wood Lexus team. Drive safely, and we hope to see you back again down the road!

August 25, 2021

This was my first time at this dealership. Shannon was very thoughtful and thorough. More

by Dianna.b60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shanan Willis
Report | Print
Aug 25, 2021 -

Tom Wood Lexus responded

Thank you for taking the time to share, Dianna! We are thrilled to hear that you had such a successful service experience working with Shannon and the team. Drive safely, and we hope to see you back at Tom Wood Lexus!

August 23, 2021

On time every time. Efficient, and service manager explained all work completed. Excellent job and check in was performed without ant delay. All were courteous and friendly. More

by Nick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Voivodas
Report | Print
Aug 23, 2021 -

Tom Wood Lexus responded

Hi Nick - We are thrilled that our team delivered such efficient, top-notch service! Thank you for giving Tom Wood Lexus your business, we hope to welcome you back for your vehicle needs in the future.

August 22, 2021

As what has become the expected, excellence. Not disappointed. I enjoy the friendly attitude of all the employees. More

by mlsimpson14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Dilk
Report | Print
Aug 23, 2021 -

Tom Wood Lexus responded

We're so happy to hear we're upholding our standards of kind and accommodating customer care. Thanks for taking the time to review us, and we hope to see you back again next time! - your friends at Tom Wood Lexus

August 21, 2021

I had an emergency tire failure and It was fixed on the spot at Tom Wood Lexus. More

by charlieppp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Thingelstad
Report | Print
Aug 23, 2021 -

Tom Wood Lexus responded

We're glad we could help get you back on the road in no time, Charlie! Thanks for taking the time to review Tom Wood Lexus, and come back again next time you need us!

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