Tom Wood Lexus

The service advisor, Cody was excellent. Very proficient and knowledgeable. Very good communication, vehicle was done when promised. and knowledgeable. Very good communication, vehicle was done when promised. More

Cody is always friendly and knowledgeable regarding my vehicle. The service is Always quick. I highly recommend this dealership. vehicle. The service is Always quick. I highly recommend this dealership. More

We were very satisfied with the service attention and We were very satisfied with the service attention and quality we received during our recent visit, the past Saturday. Our Service Representative wa We were very satisfied with the service attention and quality we received during our recent visit, the past Saturday. Our Service Representative was very knowledgeable, and accommodating. While this was not our first service visit to Tom Wood Lexus, we continue to be impressed by the personal attention of both the Service Representative and the Service Technicians. More

Very good communication and service advisor was knowledgeable and treated we well as a customer. Thank You. knowledgeable and treated we well as a customer. Thank You. More

Attentive, on time and friendly…did I mention helpful. The car prices are at the top of the scale but I would buy again from them. The car prices are at the top of the scale but I would buy again from them. More

Awesome Service. Very knowledgeable professional and customer focused. Mike McCann kept me informed of progress. Our sales person retired. We will miss Betty. Looking forward to building a relationship customer focused. Mike McCann kept me informed of progress. Our sales person retired. We will miss Betty. Looking forward to building a relationship with our sales representative. Service is main reason for buying cars from Tom Wood Lexus More

Megan and Michael were very nice and easy to work with. The general manager made a point to introduce himself which I’ve never had a general manager do at a dealership before. Everyone I’ve talked to was The general manager made a point to introduce himself which I’ve never had a general manager do at a dealership before. Everyone I’ve talked to was great. More

My job sometimes requires me to transport children. So I My job sometimes requires me to transport children. So I keep blankets and stuffed dolls in my car. When I picked my car up I found those blankets ( My job sometimes requires me to transport children. So I keep blankets and stuffed dolls in my car. When I picked my car up I found those blankets (that were on back seat) stretched across the floor of my car and a stuffed doll that was in the window. On the floor on the blankets. I also found a large tool that looked like a crow bar in the front of my car on the floor. I don't know what kind of sick behavior this was, but it is unacceptable. My services that were to be performed did not require anyone to be in my back seat at all. I am furious and question whether or not services were even done. I was also given a loan that was dirty inside and out. More

Very thorough and friendly . Technician spent a lot of time explaining the service with no pressure. time explaining the service with no pressure. More