
Tom Wood Lexus
Indianapolis, IN
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1,180 Reviews of Tom Wood Lexus
Cody is the maintenance tech I have used for the last several years. He is prompt, efficient and courteous. I will continue to use him because he takes care of his customers. several years. He is prompt, efficient and courteous. I will continue to use him because he takes care of his customers. More
We appreciate the excellent service we have received for our Lexus with Tom Wood Catherine staff has been very courteous, helpful and informative. We live approximately 75 miles away and since we are in our our Lexus with Tom Wood Catherine staff has been very courteous, helpful and informative. We live approximately 75 miles away and since we are in our 80’s, the valet service has been very good for us. More
The staff is always courteous and helpful and make it easy to schedule the service I need. I have worked with Cody several times and he is awesome to work with. I trust his recommendations. easy to schedule the service I need. I have worked with Cody several times and he is awesome to work with. I trust his recommendations. More
Great experience. Everyone wants to help. Questions answered without hesitation. Greg in service is particularly a good guy! Steve in the technology area helped me understand a few functions on navigat answered without hesitation. Greg in service is particularly a good guy! Steve in the technology area helped me understand a few functions on navigation. Good guys! More
Dakota was accomodating & took the the time to listen to my concerns. Offered solutions with no pressure, communicated well & kepping me informed while tje vehicle is being serviced. Great customer service! my concerns. Offered solutions with no pressure, communicated well & kepping me informed while tje vehicle is being serviced. Great customer service! More
Always friendly and Very helpful. Not certain why masks still required in waiting area. Work done was free follow up. Will definitely consider for next purchase. still required in waiting area. Work done was free follow up. Will definitely consider for next purchase. More
Shanan Jackson is a great service consultant!! She is very knowledgeable, reliable and pleasant. Shanan is always helpful, courteous and keeps the customer informed throughout the process, too. very knowledgeable, reliable and pleasant. Shanan is always helpful, courteous and keeps the customer informed throughout the process, too. More
Always make every effort to make service as quick and as painless as possible. Outline options for other services but without the hard sell. Long time customer painless as possible. Outline options for other services but without the hard sell. Long time customer More